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Financial transactions limited

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Bernardo F Member Since: Nov 16, 2018

Hi all,

 

I have already a client who proposed me a contract, I accepted it and did the video verification as Upwork support asked.

5 days after (today) I see the following message

 

Financial transactions for Bernardo Furtado (23694075) have been limited. Please check your email for additional information or contact customer support.
 
Can anyone help me with this? I cannot contact the support and they did not give any explanation to my client.