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Re: the beneficiary name is mismatched

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Active Member
Alejandro H Member Since: Jan 5, 2019
41 of 327

What can we do in this case? Happened the same to me

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Ace Contributor
Emil H Member Since: Feb 19, 2011
42 of 327

Hi,

 

I am receiving all my payments via my bank account. What happens if I do not link a PayPal account?

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Active Member
Paul M Member Since: Jun 25, 2017
43 of 327

did you just get an email saying you need to link your Paypal account?

I think it's a scam! the address looks dodgy

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Active Member
Dana S Member Since: Feb 6, 2019
44 of 327

I got the same email, but i already used paypall many times. Can anyone confirm the request is legit? And what does it mean exactly ?

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Active Member
Rini M Member Since: Oct 31, 2016
45 of 327
Same, my name matches with Upwork verified name. But not sure why Upwork added one extra font in my first name that makes it not match and not sure where to change it as my name is the same in PayPal.
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Community Leader
Debora F Member Since: Nov 3, 2010
46 of 327

I have exactly the same situation. "Name doesn´t match"...It matches and is the same name for the last 10 years I work through Upwork (ex Elance) 

Débora

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Active Member
Marites O Member Since: Jun 22, 2015
47 of 327

Oh my! That's scary!

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
48 of 327

Michelle and others,

 

I can confirm that the email you've received is indeed from Upwork and I've just merged your posts to the official announcment. When you originally added PayPal, you were not required to link your account with Upwork. To help ensure the safe transfer of your funds, we now need you to connect your PayPal account with Upwork.

~ Valeria
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Ace Contributor
Ainsworth E Member Since: Jul 31, 2018
49 of 327

Hello Aleksandar,

 

Can you have someone reach out to me too please? I'm having the same issue.

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
50 of 327

Thank you for reaching out to us, Ainsworth.

 

One of our team members will reach out to you directly via a support ticket to assist you with your request. 


~ Bojan
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