Jun 29, 2020 03:26:32 PM by Kyrollos S
Jun 29, 2020 03:26:32 PM by Kyrollos S
Your payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account.
I checked that both names are the same.
Jun 29, 2020 03:25:59 PM by Kevin K
Jun 29, 2020 05:01:58 PM by Lena E
Hi everyone,
When reconnecting your PayPal account you will not be able to withdraw to the account until after a 3-day hold. If you need your funds right away, we recommend that you do not reconnect until after you withdraw those funds. We understand this is an inconvenience so we will not deactivate accounts that have not been reconnected until July 7th, giving you time to plan your withdrawals around this 3-day hold.
If you have received a name mismatch error when reconnecting your PayPal account, rest assured that we are currently reviewing and processing name mismatch errors as quickly as possible. To avoid a name mismatch error, you must make sure that your verified name on Upwork matches the name on your PayPal account. If you haven't verified your name yet, to avoid further delay, be sure that your profile name matches the name on your PayPal account.
Jun 30, 2020 04:15:11 AM by Ilya P
Hello all.
Have the same problem with Paypal.
"Your payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account."
But problem is that I created name Ilya Petrov a long time ago. Added Paypal, but my real name is Ilya Perepelitsa, it's in Paypal. On Upwork I changed name on Ilya Perepelitsa a long time ago and was Successfully verified.
But now Upwork sending to me email that beneficiary name is Ilya Petrov, but it's not correct.
And on Paypal I have russian name, russian language Перепелица Илья Петрович
Jun 29, 2020 05:19:13 PM by Valeria K
Hi Maria,
I see you've already submitted a support request about the issue you're having when linking your PayPal account. The team will assist you and help troubleshoot via that request directly as soon as possible. Meanwhile, could you please try linking your account using a different browser?
Jun 29, 2020 05:28:37 PM by Maria P
It worked, thank you.
Valeria K wrote:Hi Maria,
I see you've already submitted a support request about the issue you're having when linking your PayPal account. The team will assist you and help troubleshoot via that request directly as soon as possible. Meanwhile, could you please try linking your account using a different browser?
User | Count |
---|---|
7 | |
6 | |
6 | |
6 | |
5 |
© 2015 - Upwork® Global Inc.