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Re: PayPal VS Upwork name mismatch

Ace Contributor
Emil H Member Since: Feb 19, 2011
81 of 452

Valeria, thank you for your reply. Now that I solved the problem I don't know how to stop receiving so many emails from this discussion going on with other members

Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
82 of 452

Hi Emil,


You should be able to unsubscribe from the thread by clicking the three dots next to the threads title and accessing the menu. You should see an option to unsubscribe. 

~ Valeria
Active Member
Carla V Member Since: Jun 23, 2019
83 of 452
Why is the 3-day security hold informed only AFTER you complete the process? The email I received didn't mention it and none of the steps have this info either. I only found out about it after I completed process and needed to withdraw funds, and of course, I couldn't...
Active Member
Jamal Y Member Since: Sep 4, 2018
84 of 452

I don't understand why Upwork keeps putting obstacles in freelancers' way..

Well, I have the same problem of name mismatching because of using my middle name in Paypal, and since I use Paypal as my exclusive available payment method, so I will not be able to receive payments till this problem is solved, and so I have paused my workstream till seeing what will happen next.

To be honest, such kind of surprises makes me not feeling safe or assured about my career as a freelancr depending mainly on Upwork to earn living. I am always thinking about what will be the next obstacle that Upwork will put in my way and I guess, one day, it will be an invincible obstacle that will end my journey with Upwork. 

Active Member
Cyrus B Member Since: Apr 20, 2016
85 of 452

now my account is deactivated because i have a different name on my paypal? what do i do now? i have money to withdraw? 

Active Member
Sherry Ann T Member Since: Aug 22, 2019
86 of 452

 I have the same concern. I tried everything but it is still showing name mismatch. What should we do? I have been waiting for an email response but I am not getting anything.

Active Member
Adam K Member Since: Jun 20, 2016
87 of 452


Today I received an emal that I need to link my PayPal account with Upwork.
However, it was not possible, because a name mismatch in my surname.

On Upwork it is Kumancik and on PayPal it is Kumančík.
Can please somebody help me?

Thanks a lot in advance.

Goran V Moderator Member Since: Mar 24, 2017
88 of 452

Hi Adam,


Rest assured that we are currently reviewing and processing name mismatch errors as quickly as possible. Apologies for the delay.

~ Goran
Active Member
Adam K Member Since: Jun 20, 2016
89 of 452

Hi Goran,
thanks for your answer.

Active Member
Arnab Kumar D Member Since: Dec 9, 2018
90 of 452

Hi Team Upwork....I am a old user of Upwork...I am a freelance designer here for a long timer .I was asked to verify my papal account today and I did but it shows that the beneficiary name is mismatched 

Can you please help me out!

Thank u so much in advance