I had the same problem for a few minutes. The mismatch error appeared, but later the message disappeared and I must wait for 3 days (July 4) to know if everything is ok. My PayPal and Upwork accounts have exactly the same name.
How is that possible? I have processed thousands of payments in Paypal and very few of them have someone's correct name as part of their email address. In fact, it is even not the norm. I don't even have an email with the name.
When asking to verify in Upwork and then use the same name in Paypal is to create another account. I now would have to manage 2 accounts after creating an email.
How can I get Upwork to check my email address and keep my current PayPal address?
I've been using local bank transfer in withdrawing funds for 4 years, and paypal as my back up but never used it. But why the local bank transfer not showing in my payments methods? Is it because I need to update first my Paypal account. I haven't yet link any bank account and not yet verfied it, because I'm using local bank transfer.
I've read your message on paypal reconnect process and regarding the 3 day hold before able to withdraw funds. I have linked/reconnected my paypal on the 29th of June and should be the 3rd day on the 2nd of July however when I clcked on withdraw funds now it prompted paypal will activate on the 3rd of July. Please advise. Will it really take 4 days for some?
It appears the difference is because of the time zone. Transactions on the site are registered in UTC and it looks like you've added your payment method on Jun 30 in that timezone.
The Name on my PayPal and my UpWork are the same, but after reconnecting them, it says:
Payment method verification in progress
Thanks for reaching out. I checked and see you've updated your PayPal payment method recently and it's currently subjected to the standard hold period any time a payment method is added to an account. This hold stays in place for three calendar days to ensure your account security. Having your name on your PayPal account added in a different format shouldn't be an issue and your PayPal account should become active in three days. Feel free to follow up here if you need further assistance once the three-day period expires.