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Action Needed for Freelancers to Update PayPal info

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Active Member
Amgad A Member Since: Oct 1, 2020
381 of 384

i got a name mismatch for my paypal account and upwork and they are the same.what should i do?

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
382 of 384

Hi Amgad,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Active Member
Ryan c Member Since: Jul 27, 2020
383 of 384

When I tried to add Paypal as a payment method I was declined and the reason given was that 'the names don't match'

 

Please see a screen shot of my paypal name & name here on Upwork (you'll notice they're both the same...)

Screenshot: https://tinyurl.com/yym4a4zd

Please can someone activate/enable my paypal payment method, it has been added/linked to Upwork, only disabled.

 

Thanks in advance! Smiley Happy

Ryan Charles A.K.A Ryan Charles

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
384 of 384

Hi Ryan,

 

Rest assured that we are currently reviewing and processing name mismatch errors as quickly as possible. Apologies for the delay.


-Joanne
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