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Re: Announcing New Perks and Requirements for our Top Rated Community

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Community Guru
Jennifer M Member Since: May 17, 2015
21 of 267

@Virginia F wrote:

Can you let us know how (or if) it worked, Jennifer?


Will report back! I just emailed them, so we'll see what happens. 

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Community Leader
Atifa T Member Since: Aug 4, 2012
22 of 267

Hi Lena will removing no feedback jobs give any benefit  to the freelancer.

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Ace Contributor
Dawn H Member Since: Jul 9, 2015
23 of 267

Lena,

 

I've sent three requests thus far asking for a job rating to be removed as a perk of a Top-Rated contractor, and I have yet to hear anything from the Upwork department who handles this.  How would I follow up and make sure they've received my request?  When I send a message to Support, I always receive a reply that the request has been received and that it is being worked on, but with this, I've received nothing after three messages to the appropriate e-mail address.

 

Thanks!

 

Dawn Hamilton

Top Rated Manager
Katrina B Top Rated Manager Member Since: Sep 3, 2013
24 of 267

Hi Dawn,

 

I'm sorry for the delay in getting back to you! We're working through all the requests right now.

 

I'll respond to yours in just a minute.

 

Thanks!

Katrina

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Active Member
Alex W Member Since: Jan 17, 2017
25 of 267

Thanks

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Ace Contributor
Joao A Member Since: Feb 2, 2016
26 of 267

I like the feature of being able to remove a job from profile/jss calculations for each 10 jobs you do each 3 months.

 

I think adding the requirement of having Top Rated Score 13 of 16 weeks to have the badge seems perfectly fine. Unfortunately, I think more requirments should be added to ensure even more the quality of the freelancers that deserve/have this badge.

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Top Rated Manager
Katrina B Top Rated Manager Member Since: Sep 3, 2013
27 of 267

Hi Joao, 

Thank you for your feedback!

We're open to suggestions.  What other criteria would you like to see added to the requirements?

 

Katrina

 

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Ace Contributor
Joao A Member Since: Feb 2, 2016
28 of 267

Hi Katrina,

First of all thanks for noticing my opinion.

 

Regarding other criterias that would help to define even better the Top Rated program I would go probably for more earnings per year (3k+ $ for example) and the average of the tests a freelancer did (in his area of expertise) should be really high. Something between 4.00~4.20

 

Being Top Rated means being at the top, not just being "good enough".

 

 

Best Regards,

João almeida

 

 

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Community Guru
Giorgi N Member Since: Dec 5, 2015
29 of 267

@Joao A wrote:

Hi Katrina,

First of all thanks for noticing my opinion.

 

Regarding other criterias that would help to define even better the Top Rated program I would go probably for more earnings per year (3k+ $ for example) and the average of the tests a freelancer did (in his area of expertise) should be really high. Something between 4.00~4.20

 

Being Top Rated means being at the top, not just being "good enough".

 

 

Best Regards,

João almeida

 

 


 

 

I think that is not a good idea at all. For instance I tried to pass English test 10 times and you can kill me but I can not manage to go above 3.8. Do you think this should prevent me getting top rated badge? 

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Ace Contributor
Joao A Member Since: Feb 2, 2016
30 of 267

Hi Giorgi, please read carrefully what I've said.

 

'test in your area of expertise'.

 

So if you are doing Translations to/from English or you are a writer that means you don't deserve to be Top Rated at all.

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