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Closing Fixed Price contracts with no activity

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Community Guru
Beth T Member Since: Jan 18, 2015
41 of 98

@John,

 

Hi, thanks for your (scary) information on the 1-10 scale, and yes, I am fairly new to the forums. I've never needed to come here for any reason before this year. oDesk was a well-oiled machine that gave me almost no trouble. Now, I spend so much more unpaid administrative time on my job (live help chats, applying for jobs that used to come to me, rejecting inappropriately matched offers, generally trying to figure out what's going on, obsessing over why my profile isn't getting results) that I haven't taken time to read through all the forums on top of it. So I apologize.

 

I'm aware of the topic of this particular discussion. I apologize if it appears that I'm not. I came here specifically for that reason and have commented on that issue specifically, actually, but I mention other things in passing because it all seems to be related to me. The big picture is that Upwork is not an improvement over oDesk, yet the powers-that-be seem unconcerned. I like change--when it's for a good reason or brings obvious improvement. Upwork is a backslide. More money earned = more money for Upwork, but it seems like they're doing everything they can to reduce our chances of making good money. The logic escapes me.

 

Another reason I don't come here often is because the screen is still uncomfortable to look at (which was a hot topic a few weeks back, LOL). The chatter may have died down, but it hasn't made the color scheme any more pleasant.

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Community Guru
John K Member Since: Feb 17, 2015
42 of 98

Beth, no need to apologize at all, and were it not for the plethora of controversial changes that were introduced this year, there should be little reason for the average freelancer to spend much time in the forums, aside from curiosity or as a means to socialize. I've written a scary number of posts here, and while a majority probably were composed for the sake of levity or providing information or advice, a substantial portion dealt with discussion of controversial changes at Upwork.

__________________________________________________
"No good deed goes unpunished." -- Clare Boothe Luce
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Community Guru
Stephen B Member Since: Dec 4, 2012
43 of 98

Beth

 

You're very welcome here and please don't think anyone's criticising you (especially not John...) We're all in the same boat, and the saddest part is that the reason we're all drawn together is because we're all being forced to react to the carnage that's going on around us. It would be lovely if we could spend a lot more time in the "coffee break" section talking rubbish, but hey ho...

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Community Guru
Beth T Member Since: Jan 18, 2015
44 of 98

@John & Stephen,

 

Thank you! I wasn't offended at all. I can see where it would be annoying for me to bring up a topic that had been discussed ad nauseam elsewhere or go off topic, but I'm glad that wasn't the case!

 

Pleased to meet you both. I expect you'll be seeing more of me for a while ... :/ LOL

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Community Guru
Preston H Member Since: Nov 24, 2014
45 of 98

The writing is on the wall.

 

I have no dormant fixed-price contracts. But on the very morning that this closing of old fixed-price action began, I sent polite messages to three paused HOURLY contract clients, asking them to close the contracts.

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Community Guru
Darrin O Member Since: Jan 20, 2015
46 of 98

@Preston H wrote:

I have no dormant fixed-price contracts. But on the very morning that this closing of old fixed-price action began, I sent polite messages to three paused HOURLY contract clients, asking them to close the contracts.


Why bother?  If Upwork follows the same procedure for idle hourly jobs, they'll be sending a couple messages themselves.  For a client that's gone AWOL, the end result is going to be the same ding to the freelancer for lack of feedback.

 

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Active Member
Intezar H Member Since: Dec 22, 2014
47 of 98

I received near about 10 notification from upwork. They closed 10 running contract due to no activity

 

Ok no problem

 

But real problem here in my profile

 

There is a very bad patch due to this action. Where is feedback script and rating star. If u visit my profile then u see a lot

 

‘No Feedback Given’

 

It’s very bad

 

Plz help me

 

 

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Active Member
Fabrice D Member Since: Apr 29, 2015
48 of 98

All the most experienced freelancers with a long work history are facing the same problem.

We all had the unpleasant surprise to see so many contracts closed in one day...

I suggested on another thread to display those closed contracts (by Upwork) with no feedback at the bottom of the work history and not at the top to limit the negative impact on our profiles.

I don't know if it is technically feasible but anyway I have received no answer so far.

 

 

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Community Guru
Preston H Member Since: Nov 24, 2014
49 of 98

re: "I suggested on another thread to display those closed contracts (by Upwork) with no feedback at the bottom of the work history and not at the top to limit the negative impact on our profiles."

 

Fabrice, yes, it is TECHNICALLY possible, but it is probably not going to happen because this is not what Upwork wants to do.

 

Learn from this and work harder to get contracts closed in the future once the work is done.

 

You may post messages in the community forum expressing your desires on this matter, but you may need to accept what has happened and realize your preference probably won't be implemented.

 

Most clients don't care about this as much as you think. (The bigger problem is the impact to your job score, and that will not be lessened by displaying the no feedback jobs at the bottom of your profile.)

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Community Guru
MERCY N Member Since: May 6, 2015
50 of 98

Preston wrote: Learn from this and work harder to get contracts closed in the future once the work is done.

 

If there is a panacea to this problem of long standing inactive contracts, I doubt that it is in our hands. Back in oDesk I tried a few times to get some clients end contracts, and that was because I feared the long list of Work In Progress would scare potential clients away, assuming I had too much on my plate already.

 

And I can assure you not every one of such clients responds. So you are left with the option of terminating the contract yourself. At what risk? Negative public feedback, no feedback at all, and worse still, negative private feedback. We need to remember that some clients are on Upwork as a side business, so sometimes your message is finding them in a totally different environment - and woe unto you if it happens to be a stressful one. I imagine sometimes they can't even recall what you did for them and they are wondering what's he/she bothering me about and I paid him/her as agreed?

 

Sometime this year, I sent a client a message asking why he'd given me such a low score despite his very positive and encouraging remarks all through. Guess what? He didn't even seem to understand the real weight of his feedback. He was prompt in replying and apologized, explaining that he had read my message while on a construction site (laughing is allowed, I also did!) and that when giving feedback, his finger had tapped the wrong place... I believed him. He changed his feedback score and I didn't care much that, even then, he didn't give me the 5 Stars that I felt I deserved.  

 

In short, the odds in this case seem to be against the freelancer.

 

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