I don't think this would make any difference to clients. Seeing a contract with no feedback is not a big deal for me, as a client. Does not really mean anything bad. A comment saying it was closed due to inactivity would not make it seem better.
If anything, I think it would make it worse. If you have a long list of contracts saying they're closed due to inactivity then that indicates to me as a client that your client management skill is not good.
Recently I also received an Upwork Support notification message about one of my in-progress projects which has been considered as inactive for over 76 days.
Yes, there is only one milestone and there were no any payments yet (funds still in escrow). But actually, the work is in progress. It is a big project that requires more than 3 months to complete. I am in a great communication with a client and everything is OK with this project for both of us. It technically just needs more time. Both of us (me and my client) are ready to take some action to extend the project for some time more.
Is there any way to extend this period for more than 90 days?
What kind of action should be performed to make the project "active"?
Sir , I am not questioning and offending on this process but Don't You think that 90 Days time are too long for a freelancer to wait. It takes only 1 minute to client to give a negative ratting even he forget about the freelancer and the project in 90 days.
Do something like as Fiverr** has done for the clients, they made the navigation for the client to end the contract easy and simple.
And 30 Days time on the project to give feedback , if time extend more than 30 days the client is responsible for his absenty not the freelancers.
Sir , think about it if the freelancers stop working on Upwork then how will the Upwork earn the revenue, after all Upwork should have to consider the part of the freelancers too.
I can assure you clients can close contracts in a few easy steps on Upwork. The process and time frame discussed in this thread are related to automatically closing certain type of contract, which isn't an alternative for working with your client to close the contract or closing the contract yourself.
Sir , I am sggestiung that a contract should be automatically ended with in 1 month of client's inactivity and then after this time period there should be no rights of a client to give rating and feedback to freelancer.
After all Upwork team should have to think from the prospective of the frelancers.
Well, it WOULD be a great idea if it worked, but it doesn't.
I have many open contract which have been inactive and no payment recieved for 4 months, and they are still open, and Upwork does nothing about them. I don't want to close them on my own.