Upwork return Connects when a client closes their job without hiring, or Upwork finds a job post has violated Upwork Terms of Service. When this happens, the connects are credited to your account.
Please read this post:
Hi, I am new at upwork I just want to know that i had submitted a purposal on a job and then that proposal after few hours came in Achiever tab. Now I want to ask you that there is no reason given there on job is closed is written. So Basically my Question is that now if i withdraw from that project then will I be given my connects back or not.
No, connects are refunded only when a client cancel the job without hiring or when a job is removed for violating Upwork's terms.
as I have not found a way to contact the support team of this website, will ask my question here:
do I get new connects every month with my free membership freelance account? or the only way to get more is to buy them?