My connect not receiving

[Jennifer R]

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Andrei K wrote:

Hello,I am cancelled some proposals two months ago, but I still have just three available connections. When I will have some available connections?

Thanks

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When you have bought them.

[Charlotte M]

Hi, I'm wondering if it would be at all possible to lower the fee for connects. I keep having to pay for more to just apply for jobs and to me that's so unnecessary. you already get money from services fees. please would you think about this. At a time when freelancers are getting hardly any help in this crisis. There are so many people like me who need the opportunities and can't afford to keep paying little bits here and there just to send a message/proposal!! thank you. Charlotte

[Joan S]

Charlotte - Connects used to cost $1 and it always cost me $2 to make a proposal! Now connects cost 15 cents and the most a proposal can cost is 90 cents. Come on! Why don't you improve your profile instead of complaining about connects. You could get a big bunch of connects for free and it wouldn't help you if you don't have a good profile and if you don't make good proposals!

[Sameera S]

Hello, my account now 6 years old before I am getting free connect but now I am not getting free connect monthly. How can I get free connects

[Petra R]

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Sameera S wrote:
 How can I get free connects

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You can't. Free connects were discontinued well over a year ago. If you want connects you have to buy them.

[Prashant R]

Hello I want help can you please help me. I am having Free Basic plan. I cant able to bid on any projects since many months. Also I had bid on some projects before. so after using bid it will get back if project is closed or submit to others? Another question if I want to take Plus Membership plan for one month only then is it possible to do. I dont want to renew automatically. Plz must feedback me. Thanks

[Joanne Marie P]

Hi Prashant, 

If you do not want to upgrade your membership, you can still purchase connects from your account. 

Connects are not sold individually, but bundles begin at $1.50 for 10 Connects. Regardless of which bundle you choose, all Connects are priced at $0.15 apiece. Here are your bundle options:

10 for $1.50

20 for $3

40 for $6

60 for $9

80 for $12

This can vary based on your location, but all Upwork users will be able to purchase Connects with a credit card or prepaid card. If you aren’t able to use a credit card or prepaid card or you don’t have an Upwork balance, in many cases you’ll be able to use PayPal. To see the options available to you, click here. Thank you.

[Prashant R]

Thank you so much for your feedback. I am having Debit Visa Card which can
used as International. But Everytimes I treid to Buy connects it will fail.
Also I had linked PayPal account in my upwork account but that was also not
running from that also I got failure transaction msg which is my different
account and different bank. As you had mentioned that I can buy bids for
1.50$ 3$ 6$ 10$ 12$. I had tried each but not a single transaction is done
successfully. So please give any more suggestions or please solve my query
if you can check my account please must check. I want to start my work
immediately. Thanks!!! Must feedback me I will wait for your reply!!!

[Aleksandar D]

Hi Prashant,

Please check with your bank for more information on why the specific charge was declined. Check out this help article to learn more about acceptable billing methods.

Thank you.

[Intisar M]

My Billing Cycle was May 26 - June 26. Now July 01 but my connects are not added on my account.