Why do you always come to me with a message that I will restore the contacts that I applied to for jobs and they were closed and I have never recovered anything before, and I have never had a free Connect before like many other freelancers ?
Just to clarify, are you referring to refunding Connects? If yes, we return Connects when a client closes their job without hiring or we find a job post has violated our Terms of Service. Thank you.
Please refer to the details I`ve shared in my previous post about refunding Connects. I would like to clarify that Connects are refunded only in these two scenarios. If a job has expired the Connects will not be refunded. Thank you.
We return Connects when a client closes their job without hiring or we find a job post has violated our Terms of Service. A job is canceled either by our team in case it's in violation of Upwork TOS or by the client if they don't want to proceed with it. A job expires after 30 days of inactivity but clients are still able to review proposals and hire freelancers after the mentioned time frame. Hope this helps clarify the difference between the two. You can find more information here.
I think I read that each month you get five connects on the monthly basic plan. I have not used the website for a few months, yet still only five connects. Could you please confirm how this is arranged.
I have purchased connects and used it for proposals. I wasn't given any chance so I want my money back or I will block the payment from my bank.Seems like I was taken for a ride.
We will begin collecting GST/HST and QST numbers from clients and freelancers who are registered for Canadian Tax purposes. Learn about the steps to take before Canadian tax collection starts.Learn More
Join the conversation and hear thought-provoking stories shared by freelancers from around the world about building successful businesses and redefining the meaning of "workday" for themselves.Learn More
Learn top tips and best practices to showcase your Project Catalog offerings. Gain helpful insights to propel your projects and get them in front of more clients.Learn More
We are beta testing a new way to help you stand out to clients. Now you can optionally bid additional Connects to appear in one of three promoted slots pinned to the top of clients' proposal managers.Learn More