At least we know where the 20% fee, payment to your bank fee, connect fee and "fee" fees is going:
UpWork Third Quarter 2019 Financial Results
Lena E wrote:
Clients often post $5 jobs because they aren’t sure about the budget. How does Connects pricing work for these types of jobs?
At times, jobs might require fewer Connects because the client listed a smaller budget by mistake or because they were unsure of the budget. We are looking at ways to more accurately set the Connects needed to submit a proposal to job posts like these (where the client might indicate an incorrect budget or project length). We also recommend carefully reading the entire project description to see if the client shared more information there, rather than determining the value of a job based on the Connects needed.
How do you calculate the Connects price for an hourly job?
When a client posts an hourly job they select an experience level, time requirement and job duration. We use these to estimate the projected budget. If any of these details are not specified in the job post, we use the other info provided to determine the Connects price.
Why are you telling us to check project descriptions to determine the value of jobs? It is not our responsibility to decide how many Connects are required for jobs.
Regarding using "other info" to determine the value of hourly jobs—how will that be done and what is the "other info"? It seems like it will require a human being to read all new job posts.
According to the changes coming soon, we have to pay for applying and sending a proposal.
As I'm specialized in specific topics, in specific fields of expertice, I'd like, and I ask Upwork to check/ ask clients to post detailed jobs. Is not enough to ask for "writers" or "translators", because I can´t apply if I don´t know the topic.
I completed my specialized Profiles, and my Profile is clear about my Profession and skills but most of the clients don´t check it. Some of them just ask "freelancers with the lower rates".
So, please, add an item about "topic" or "field" required.
I understand that Upwork´s interest is getting a lot of proposals (if we pay for them) but sometimes we can´t apply if we don´t know what the clients needs.
Thank you for your feedback, Débora.
Actually, with this change we expect freelancers will submit fewer proposals, making it easier for clients to identify high-quality talent and increasing the chances for talented freelancers to get hired.
We know clients at times do not provide accurate or full information in their job posts, for a variety of reasons. We do provide clients with tips to create complete, accurate job posts and will continue to look at ways to make sure freelancers have the information they need to evaluate a job post, vet a client and decide whether it is worth using Connects to submit a proposal.
Note, I've moved your post to the thread dedicated to this change so we can better address questions and feedback about it.