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Connects Change Rollout Update and Frequently Asked Questions

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Community Guru
Sanja D Member Since: Dec 18, 2013
2371 of 2,632

Hassan A wrote:
No

then you should remove his photo from your profile - and put your own

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Active Member
Abdel Aziz E Member Since: Sep 17, 2019
2372 of 2,632
Why my Job Success Score is 75% despite I finished a job with 5 stars and there are 2 opened jobs?
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Community Guru
Amanda L Member Since: Jan 23, 2018
2373 of 2,632

That 5* client must have left bad private feedback for you. 

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Active Member
Abdel Aziz E Member Since: Sep 17, 2019
2374 of 2,632
I cannot understand why my job success score is 75%.
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Active Member
Harout D Member Since: Jun 4, 2019
2375 of 2,632

I applied for a couple of jobs but they did not accept me and neither i was received an interview. But my connects are gone now. I have waited a month now and they are still not back. It's not fair to lose connects when u have not been hire for a job

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Active Member
Gourav C Member Since: Jan 27, 2020
2376 of 2,632

For new freelancer did Upwork provide 60 Free connects in each month. My billing period is Current Billing Cycle - Feb 19, 2020 — Mar 18, 2020?

 

Seeking for your answer soon

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2377 of 2,632

Hi Gourav,


All freelancers were moved to paid connects only. This means that freelancers on our Basic plan won't be receiving free connects anymore. Thank you.


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Active Member
Arooj N Member Since: Feb 21, 2020
2378 of 2,632

Hello, 

I want to know about the connects. I am a free member.

Will the connects renew every month? Or not.

 

Please Guide.

Thanks. 🙃

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Community Guru
Amanda L Member Since: Jan 23, 2018
2379 of 2,632

Arooj N wrote:

Hello, 

I want to know about the connects. I am a free member.

Will the connects renew every month? Or not.

 

Please Guide.

Thanks. 🙃


They do not renew. Back in July 2019-ish the policy was changed. You have to buy connects now. They are sold in different package sizes. If you pay for a premium membership you get them automatically replenished every month, but you are still paying for them. 

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Active Member
Kiyan N Member Since: Feb 22, 2020
2380 of 2,632

I logged in after being inactive for 2 months and found that I only have 12 connects left. To my knowledge, we usually get 60 connects for free every month, can someone tell me if Upwork has put in a new policy? Thank you.

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