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Connects Change Rollout Update and Frequently Asked Questions

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Community Guru
Petra R Member Since: Aug 3, 2011
3501 of 3,669

Jeffrey B wrote:

 

So, to summarize the question is why am I given an option to buy credits under the agency name, but not under my name as a freelancer.


You're probably an exclusive member of your agency. You want to make yourself non-exclusive.

Why are you keeping the agency anyway?

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Active Member
Muhammad A Member Since: Sep 8, 2017
3502 of 3,669

Don't you think if a client doesn't hire any freelancer or if the job is expired, Our connections should be refunded?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3503 of 3,669

Hi Muhammad,

 

Connects are refunded only when a client closes their job without hiring or we find a job post has violated our Terms of Service.


Thank you.

~ Aleksandar
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Active Member
Andrei K Member Since: Jun 30, 2020
3504 of 3,669

Hello,I am cancelled some proposals two months ago, but I still have just three available connections. When I will have some available connections?

 

Thanks

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Community Guru
Jennifer R Member Since: Sep 15, 2017
3505 of 3,669

Andrei K wrote:

Hello,I am cancelled some proposals two months ago, but I still have just three available connections. When I will have some available connections?

 

Thanks


When you have bought them.

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Active Member
Charlotte M Member Since: Jun 30, 2020
3506 of 3,669

Hi, I'm wondering if it would be at all possible to lower the fee for connects. I keep having to pay for more to just apply for jobs and to me that's so unnecessary. you already get money from services fees. please would you think about this. At a time when freelancers are getting hardly any help in this crisis. There are so many people like me who need the opportunities and can't afford to keep paying little bits here and there just to send a message/proposal!! thank you. Charlotte

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Community Guru
Joan S Member Since: Mar 18, 2019
3507 of 3,669

Charlotte - Connects used to cost $1 and it always cost me $2 to make a proposal! Now connects cost 15 cents and the most a proposal can cost is 90 cents. Come on! Why don't you improve your profile instead of complaining about connects. You could get a big bunch of connects for free and it wouldn't help you if you don't have a good profile and if you don't make good proposals!

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Active Member
Sameera S Member Since: Jun 30, 2020
3508 of 3,669
Hello, my account now 6 years old before I am getting free connect but now I am not getting free connect monthly. How can I get free connects
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Community Guru
Petra R Member Since: Aug 3, 2011
3509 of 3,669

Sameera S wrote:
 How can I get free connects

You can't. Free connects were discontinued well over a year ago. If you want connects you have to buy them.

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Active Member
Prashant R Member Since: Jan 8, 2020
3510 of 3,669

Hello I want help can you please help me. I am having Free Basic plan. I cant able to bid on any projects since many months. Also I had bid on some projects before. so after using bid it will get back if project is closed or submit to others? Another question if I want to take Plus Membership plan for one month only then is it possible to do. I dont want to renew automatically. Plz must feedback me. Thanks

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