Hi, My name is Muhammad Nadir,I have made my Upwork account from 2014 when I did not know how to work, then I completed my study and set a job. Now I started work again, I have no connect and I did not lose them. I request you to give me my connects to start my work.
Hello, I'd like to switch back to Basic (temporarily). Before I do can you confirm that I keep all my connects on my balance (since I've already paid for them)?
I did see some older 2016 posts and some more recent inquiries but they didn't specifically ask/answer re: connects.
If you downgrade your plan, you can keep the remaining connects. Anytime you downgrade your membership plan, the switch will take effect on your next billing cycle date. If you make the switch and your billing cycle ends after paid Connects are rolled out to you, you will be able to roll over up to 140 Connects. To see your billing cycle details, click here. Thank you.