Direct Contracts now live for all freelancers

[Hazem A]

Hi my client can not fund money to me through direct contract it says ¨We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute¨ when he requests a code to be sent to his email

[Valeria K]

Hi Hazem,

I see that you've already submitted a support request about this issue. The team will check the error and update you as soon as possible via the same support request. 

[Shihab M]

after sending the direct contacts payment to the client, he unable to pay. he is trying to pay me but service showing attaches result. need suggetion

**Edited for community guidelines**

[Valeria K]

Hi Shihab,

Thanks for reaching out. I see that you've also submitted a support request about this issue. I'l be following up about it with the team, we'll investigate and update you directly via that ticket. 

[Rachael A]

Hello, So, I have tried out the Direct Contracts feature and it went fine the first time. However, initiating another contract, I'm receiving the notification that the feature is not available for my country (Nigeria). Which begs the question, does the country of the Client also matter? (Sudan/ Australia). Because It worked the first time when I initiated the contract with a Client from South Africa. Or was the feature rescinded for Nigeria?

[Bojan S]

Thanks for your question, Rachael.

Direct Contracts are only available to freelancers and their clients in certain countries. If you attempt to sign up and you or your client are not eligible due to the country you live in, you’ll see this message: “We’re sorry to inform you that Direct Contracts are currently not available in your country." We hope to expand Direct Contracts to more countries in the future.

Thank you!

[Kalloori R]

Is direct contract will show in work history.

[Bojan S]

Hi Kalloori,

Since your client and you will only be using Upwork for payments, sharing feedback isn't an option with Direct Contracts at this time so it will not be included into the Work History. 

Thank you for this question. 

[Kalloori R]

Hi Bojan,

Thanks for your repsonse. But it will be better to maintain all the direct contracts feedback in other section. It will be usefull for freelancer.

Thanks,

Ramesh