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Direct Contracts now live for all freelancers

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
101 of 113

Hi Daniel,

 

We'll go ahead and contact your client directly to assist them with managing the Direct Contract. 

~ Valeria
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Active Member
muammer o Member Since: Jul 13, 2020
102 of 113
Do the invoices work the same, so i get invoice from upwork? Like the normal process without direct contract?

Thank you
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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
103 of 113

Hi Muammer,

 

Thanks for reaching out. While I can confirm invoices are available as part of the Direct Contract feature, I'd like to clarify that, at this time, Direct Contracts are only for clients without an Upwork account. Having both is a violation of our Terms of Service. If you receive a request from a freelancer to create a Direct Contract and you already have an Upwork client account, you should decline it. Instead, please post the job from your existing account and invite the freelancer so you can hire them. You can find more information in this Help article.

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Active Member
Elijah F Member Since: Oct 24, 2019
104 of 113

Hello Lena,

I used the Direct Contract option with a client I brought from Linkedin in June, and the experience was superb.

 

Unfortunately, I introduced the Upwork Direct Contract to a new client, and the enterprise bought into it. They were not ready to use platforms. They want to deal with freelancers directly, but I told them they could leverage Direct Contracts.

 

They bought into it.

I logged on and created a contract only to discover that Direct Contract is not available in my country (something that I used in June). I was almost looking unprofessional, so I decided to work with the enterprise directly without any escrow service(against my wish).

 

I am not interested in knowing which countries can access Direct contracts. I only want to plead to Upwork Developers to please kindly delete (Direct Contract from the user interface). It's a poor UX design if some countries cannot use a service, and it is still visible on their interface. It's like telling a client you offer a product, and you enter the store to pick the same and later inform the client that the product is no longer available. It's so unprofessional and annoying. I am not happy, but life continues.

 

Please, Lena, kindly relay the message to the unit in charge so the Upwork user interface can be great again like it used to be.

 ( Remove the Direct Contract option from the interface of countries that could not access the service).

Thank you!

 

Elijah

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
105 of 113

Hi Elijah,

 

Thank you for your feedback, I will share it with our team.


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Ace Contributor
Branislav V Member Since: Dec 8, 2014
106 of 113

I couldn't find this in the FAQ.

What's the method for withdrawing the money from Direct Contracts? Will that money be added to my main freelancer account or will it be separate?
Because, how it stands now, my freelancer earnings and my agency (which I own) is a separate one, and I have to pay wire transfer fees twice for no good reason.
So will Direct Contract be another separate account that will cost me more wire transfer fees or..?

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
107 of 113

Hi Branislav,

 

The released payment for your Direct Contract will go to your account and you'll be able to withdraw it as usual using the Get Paid button.

 

Thank you!


~ Bojan
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Active Member
Timothy T Member Since: Jul 20, 2020
108 of 113

It is possible to track time with the desktop app for a Direct Contract project? I would also like to be able to add the client to the app for messages. 

 

Any help would be greatly appreciated. 

 

Thanks. 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
109 of 113

Hi Timothy,

 

This option is only for fixed-price contracts. You won't be able to use Messages for Direct Contracts. You may wish to discuss with your client the best way to communicate (email, another messaging option, etc.)


~ Bojan
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Active Member
Timothy T Member Since: Jul 20, 2020
110 of 113

Thanks for the quick reply. Just thought it would be nice to keep everything in Upwork. Can this be submitted as a suggested improvement?

 

Thanks.

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