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Direct Contracts now live for all freelancers

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
241 of 247

Hi Zubair,

 

Direct Contracts makes it easy to get paid by your clients who don’t have a full account on Upwork and just need access to review your invoices and make payments. With Direct Contracts you also get the protection of escrow and if a dispute arises we will be happy to help. Also, freelancers are charged a 3.4% payment processing fee. For example, if your earnings are $100 you’ll be charged a payment processing fee of $3.40 USD. You are not charged a freelancer service fee, only the 3.4%. Clients also are not charged any fees.

 

Please note that since your client and you will only be using Upwork for invoicing and payments, any Direct Contracts will not impact your Upwork reputation metrics (for example your Job Success Score or Top Rated status). These contracts also will not be included in your other Upwork profile stats, such as total earnings, number of jobs, etc.

 

I suggest that you take a look at this help article for more information.

 

Thank you.

~ Aleksandar
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zubairkhan7770
Active Member
Zubair A Member Since: Nov 1, 2018
242 of 247
i want my fiver client to move here on upwork, if my client make a profile,
will this improve my ratings? overall earning?, job score?, and what will
be the service fee?
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
243 of 247

Hi Zubair,

 

In that case, the client will need to create an account and hire you on a contract. After ending the contract, they can leave feedback. They'll be paying 3% payment processing fees and the freelancer service fees would apply for you.


Thank you.

~ Aleksandar
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shauntecotterell
Active Member
Shaunte C Member Since: Apr 1, 2021
244 of 247

I'm providing tutoring services to an international student. Because of the location issue, I'd like to set up a direct contract so that we can have a smooth payment process. Is it possible for a direct contract to be set up with a client who is an individual and not a business entity or agency? 

 

I previously tried with Payoneer directly but as the funds weren't being transferred from a business account the processing was rejected. Paypal isn't a viable option either and I'm really trying to avoid the wire transder route. 

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
245 of 247

Hi Shaunte,

 

Currently, Direct Contracts are only available to freelancers and their clients in certain countries. If you attempt to sign up and you or your client are not eligible due to the country you live in, you’ll see this message: “We’re sorry to inform you that Direct Contracts are currently not available in your country.” We hope to expand Direct Contracts to more countries in the future.

Otherwise, your client should be able to use a credit card or PayPal to fund the contract. Learn more about Direct Contracts here.
 
Thanks!
 
Thanks!
~Andrea
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sierrcho
Active Member
Shoaib E Member Since: Apr 1, 2021
246 of 247
I had invited a UK based client for a direct contract on Upwork and there seems to be some problem with its payment method.
It kept on giving error messages while my client paid the funds. Now they've made total 4 payments (Each time getting error message of 'payment unsuccessful'). I want to know whether Upwork will refund them and how long will it take.
Thank You.
andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
247 of 247

Hi Shoaib,

 

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

 

Thanks!

~Andrea
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