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Direct Contracts now live for all freelancers

be3aa5c0
Active Member
Jorge P Member Since: Feb 9, 2020
351 of 363

Hi, I'm trying to fund a direct contract for one of our freelancers, after introducing the code and accepting the contract (Yes, I understand and agree to the Upwork Terms of Service, including the Direct Contracts Terms and Privacy Policy) and making click in the continue button, a spinning circle appears and nothing happens after that.

 

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
352 of 363

Hi Jorge,

 

It sounds like you're asking about the Direct Contract feature. In general, I'd like to clarify that this feature is designed for talent to manage contracts in the Upwork platform with their clients who don’t have an Upwork account. It's not meant for managing contracts between talent and clients who both have full accounts on Upwork. We will have one of our agents reach out to you directly with more information and assistance.

~ Luiggi
Upwork
marketingadvent
Active Member
Sanjeev S Member Since: Feb 22, 2018
353 of 363

Hello All,

I have contacted the client to work from the direct contract. Upwork mentioned that no fee will implement on client's end however when the client go for payment then Upwork added 3% of the total amount. Can you clear things if something happens to you?

 

Also after deducting the amount from client's end, they did not show the money in escrow.

This is ridiculous!

 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
354 of 363

Hi Sanjeev,

 

We will be asking clients who start new Direct Contracts to begin paying a small processing fee on the payments they make to their freelancer(s). We are currently building this option into our site, and testing it out with select Direct Contracts to start. In the future, a payment processing fee for clients will be added to all new Direct Contracts. When that occurs, we will be sure to update all communications, Help articles, etc., to share the fee amount that we decide upon. In the meantime, we welcome your feedback about all things Direct Contracts, so please feel free to share it!

 

Regarding the funds, your contract is still pending to be accepted and you can view this from your Direct contracts home page. Once it's accepted, the funds will be transferred in Escrow as well. Thank you.

~ Goran
Upwork
marketingadvent
Active Member
Sanjeev S Member Since: Feb 22, 2018
355 of 363

This means you are adding 3% on the client-side as a processing fee. right?

 

If the client made the escrow then it should be automatically accepted as Upwork do not accept the contract without escrow.

 

Please confirm as our client is getting frustrated to use this. We tried to move them on Upwork but lot of issues occur after that.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
356 of 363

Hi Sanjeev,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your direct contract. Thank you.

~ Goran
Upwork
marketingadvent
Active Member
Sanjeev S Member Since: Feb 22, 2018
357 of 363

please do as we are waiting since morning 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
358 of 363

Hi Sanjeev, 

 

A member of the team has reached out to you already. You should also be able to access the ticket directly here.

 

Thanks for your patience! 

~ Bojan
Upwork
bm_hamza
Active Member
Hamza J Member Since: Jun 19, 2021
359 of 363

Hi Folks,

 

I hope you all are doing great.

 

I created my profile a few days ago but still no order, I know it takes time so I planned to get my outside Upwork clients there using the Direct Contract option.

 

My Question is Can a client who comes by direct contract have the ability to give me a review?

 

I have clients outside of Upwork so I want them to hire me by this contract so that my Upwork profile gets some rating as well.

 

 

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
360 of 363

Hamza J wrote:

Can a client who comes by direct contract have the ability to give me a review?


No

 


Hamza J wrote:

I have clients outside of Upwork so I want them to hire me by this contract so that my Upwork profile gets some rating as well.


Then you need to use regular contracts.

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