Direct Contracts now live for all freelancers

[Samuel A]

Hi!

I've been trying to send to my client outside Upwork an invoice to my client via the direct contract feature but it's been telling me this:

"We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute."

Could you work on this please? It's been happening since Monday

[Goran V]

Hi Samuel,

Please ask your client to clear their cache and cookies or log in with another browser to accept the contract. Thank you.

[Samuel A]

Thank you Goran.

Although, it's clear you didn't understand my message.

I can't send an invoice at all.

When I click on 'create contract', it shows this:

"We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute."

Better explained?

[Goran V]

Hi Samuel,

I`m sorry about the confusion. Could you please try the same steps from your end and let me know if you`re still experiencing the same problem? Thank you.

[Samuel A]

Still experiencing it.

check attached image

[Goran V]

Thank you for the confirmation, Samuel.

Our team will reach out to you via ticket as soon as possible and will assist you further with your direct contract.

[Samuel A]

Thank you.

I'll appreciate that

[Temitope K]

Hello,

I have been trying to create a direct contract for days now, at first in went, but after the first contract was completed and i tried creating another, it keeps telling me "We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute", very frustrating.

PLEASE HELP! ... it has been on for days now.

[Aleksandar D]

Hi Temitope,

I'm sorry for the inconvenience this has caused you. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[Vladimir G]

Hi Temitope, Oyeyemi, Samuel, Innocent and Achala,

Thanks for your questions. Currently, Direct Contracts are only available to freelancers and their clients in certain countries. If you attempt to sign up and you or your client are not eligible due to the country you live in, you’ll see this message: “We’re sorry to inform you that Direct Contracts are currently not available in your country." Note that the message has been recently updated. We hope to expand Direct Contracts to more countries in the future.