Direct message before hiring- new beta test

[Gabrielle S]

I would like to contact freelancers via message without sending them the job invitation. In the past, this was a possibility on Upworl, and now I don't see this option. It's crucial for my hiring process, as I'm getting negative responses by just sending an invitation without consulting with the freelancer beforehand. I have another account on Upwork and have been using it to hire people for years.

I'd appreciate your help.

Thank you,

Gabrielle

[Joanne Marie P]

Hi Gabrielle,

If you are referring to the direct messages feature, this is currently available to clients who are under the Client Plus Plan. To learn more about this feature, please check out this help article. Thank you!

[Valerio S]

Would it be possible to include previous job posts and reviews of the clients sending a direct message? The information available at the moment are not enough to vet a potential client.

[Vladimir G]

Hi Valerio,

Additional client information is included in the first Direct Message notification email that is sent to freelancers when a Direct Message conversation is initiated. You will be able to see details about the client, including the number of jobs they’ve posted, their star rating from feedback, and how much they’ve spent on Upwork.

[Valerio S]

Hi Vladmir, I'm aware of that but unfortunately, that doesn't help in understanding if I would be interested in working with a particular client or not. Usually I check the client previous reviews, given and received, and the kind of previous work they posted before, funnily the data displayed at the moment is also the one I care the least.

Since this data is obviously available when applying for a job, it would be great if it could be the same for direct messages.

[Vladimir G]

We appreciate your feedback, Valerio. I'll forward your suggestion to the team for further consideration.