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Direct message before hiring- new beta test

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Community Leader
Valerio S Member Since: Oct 13, 2017
61 of 76

Bojan S wrote:

Hi Valerio,

 

Could you please click on my name and send me a PM with more information about the email you're referring to. I'll check that and advise you accordingly.

 

Thank you.


Hi Bojan, I made a mistake, I cannot find the email I got when I received the direct message (I've looked everywhere but I can't seem to find it), the email I was referring to was about an unread message left in the chat by the same client.

This brings me to another question, is there any other question to check see the client profile other than aforementioned email?

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Active Member
Jeanne M Member Since: Oct 17, 2018
62 of 76

I was contacted through Upwork messenger regarding a possible job. The message states that projects might be discussed via DM without being posted first. The person has a profile picture and has included a website link in the signature and it all looks legit. However, I know that there are scammers who use other people's profile information.

 

How can I find this client to see if they are payment verified and what their past employment history is?  

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
63 of 76

Hi Jeanne,

 

The client's information should be included in an email notification that's sent to you about a direct message. We're currently checking if that's the case or if there there is an issue. While we're doing that, I'm going to send you a private message with the information. 

~ Valeria
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Community Guru
Douglas Michael M Member Since: May 22, 2015
64 of 76

Avery O wrote:

Hi Rafsun, 

I checked and can confirm that the client is yet to post a job. I would also like to take note that only Upwork Plus Clients are part of this test. 


Avery,

You say that as if Plus status for a client has any relevance to this discussion or matters in the least to a contractor. So they pay Upwork extra money. So what?

Best,

Michael

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
65 of 76

I'm sorry I failed to elaborate on that, Douglas. 

I meant to say that this feature is only available to Upwork Plus clients. As such, if a client is in a paid membership, we can use this as an indicator that the client is an engaged and active client, who is serious about hiring on the platform, and is willing to pay for a monthly membership to work with top talent on Upwork.

I have edited my post to reflect that. Thanks for flagging it, Douglas!


-Avery
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Ace Contributor
Roslen M Member Since: Apr 29, 2016
66 of 76

I received a direct message today. The message was spam asking me to sign up for a new freelancing platform. There was no information about the client in the email (Client history) that was sent from Upwork, so I assume it was a new account. (Also the official email that was sent from Upwork to tell me that I had a direct message waiting for me has a misspelling in it, just to let you know) 

 

So I guess any spam client can create a new account, use the Upwork Plus free trial and spam us in direct messages now.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
67 of 76

Thank you for flagging this to us, Roslen.

 

I was able to locate the message you're referring to. I'll be sure to share this with our team for further investigation and appropriate actions will be taken according to our internal processes.

 

Please check out this post for more tips on how to avoid questionable jobs and please use the flag option found on each job post or message anytime you’d like to report a violation.

 

Thank you.


~ Bojan
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Community Guru
Ela K Member Since: Feb 9, 2015
68 of 76

Roslen M wrote:

I received a direct message today. The message was spam asking me to sign up for a new freelancing platform. There was no information about the client in the email (Client history) that was sent from Upwork, so I assume it was a new account. (Also the official email that was sent from Upwork to tell me that I had a direct message waiting for me has a misspelling in it, just to let you know) 

 

So I guess any spam client can create a new account, use the Upwork Plus free trial and spam us in direct messages now.


I also received the spam message about the other platform - by the time I got to reading it the client's account had already been suspended. The other time I received a DM a client asked several questions which I answered before the client vanished into thin air and was never heard of again...

 

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Active Member
Eric A Member Since: Apr 11, 2020
69 of 76

How do I message a freelancer without hiring them?

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
70 of 76

Hi Eric,

 

You can use the direct messaging option to reach out to a freelancer before posting a job and hiring. To learn more about this, please check out the announcement here


-Joanne
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