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Direct message before hiring- new beta test

12e82ec2
Active Member
Gabrielle S Member Since: Jun 3, 2020
71 of 76

I would like to contact freelancers via message without sending them the job invitation. In the past, this was a possibility on Upworl, and now I don't see this option. It's crucial for my hiring process, as I'm getting negative responses by just sending an invitation without consulting with the freelancer beforehand. I have another account on Upwork and have been using it to hire people for years.

I'd appreciate your help.

Thank you,

Gabrielle

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
72 of 76

Hi Gabrielle,

 

If you are referring to the direct messages feature, this is currently available to clients who are under the Client Plus Plan. To learn more about this feature, please check out this help article. Thank you!


-Joanne
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vsalinitro
Community Leader
Valerio S Member Since: Oct 13, 2017
73 of 76

Would it be possible to include previous job posts and reviews of the clients sending a direct message? The information available at the moment are not enough to vet a potential client.

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
74 of 76

Hi Valerio,

 

Additional client information is included in the first Direct Message notification email that is sent to freelancers when a Direct Message conversation is initiated. You will be able to see details about the client, including the number of jobs they’ve posted, their star rating from feedback, and how much they’ve spent on Upwork.

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vsalinitro
Community Leader
Valerio S Member Since: Oct 13, 2017
75 of 76

Hi Vladmir, I'm aware of that but unfortunately, that doesn't help in understanding if I would be interested in working with a particular client or not. Usually I check the client previous reviews, given and received, and the kind of previous work they posted before, funnily the data displayed at the moment is also the one I care the least.

Since this data is obviously available when applying for a job, it would be great if it could be the same for direct messages.

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
76 of 76

We appreciate your feedback, Valerio. I'll forward your suggestion to the team for further consideration.

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