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Feature Releases: Freelancer Initiated Milestones, Notepad in Messages and Client Rehire Button

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21 of 35
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@Wendy C wrote:

I'm a loud advocate of the ability to set milestones; always have been. Especially when it comes to adding on to current or reactivating existing jobs with/for the next piece of work needed.

 

The problem in the bid situation I described (and that exists as it now stands) is that there is no way to give the potential client an estimate for the full job.  That is, other than using the caveat I mentioned above.

 

 _____________________________

 

I have now used the feature for the first time and found it does not make sense to set up any milestones before I have spoken to the client. I also would have prefered an hourly contract in this case. As you described, with several milestones you cannot define the budget for the whole project. Therefore I have chosen one milestone for the whole project and defined the budget for this, because this was the only chance to leave a cost estimation for the whole project although it might be more comfortable for the client and me to set up several milestones.

  

Active Member
Abdul Wadud C Member Since: Jan 8, 2012
22 of 35

I think it's not very flexible as on Elance.
For example, I accept a $500 budget project invitation with 2 mile. $300 and $200. But the client sends me an offer with two already funded mile. $150 and $150. Now i have three option Message the client, Accept Or Decline the offer, but no option to update the Milestone agreement!


Active Member
Victor N Member Since: Mar 29, 2010
23 of 35

Milestones are very good, thanks. But...

 

99% of job offers I receive don't have any clue about what the job is about, how hard it is, etc. It's just "we need an animator" or "we need animation". Clients don't bother to describe the job even initially.

 

To my opinion, what Upwork still lacks - is "Don't know yet" budget - both, for clients, and for freelancers.

We need an ability to talk with the client about the job first, before trying to estimate something we have zero info about.

 

And AFTER that - yes, we should make our proposal on price and turn-around time.

 

Same with client - very hard to understand if 5$ is really the client's budget, or just a temporary placeholder meaning "I don't know a price yet".

 

Very eager and waiting for this functionality to arrive.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
24 of 35

Hi Victor, 

 

You and your client should be able to negotiate the contract price and terms during the interview phase. Remember that you can always bid higher or lower than the price set by the client, and you could explain on your proposal and the interview why you set the contract price as such. 

 

Once you are able to agree on the price, the client can edit the contract price on his end. 


-Avery
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Active Member
Victor N Member Since: Mar 29, 2010
25 of 35

That's exactly what I'm talking about.

 

But instead of that, the project that consists only of words:

"We need a 3D animation."

 

And to start a discussion I should put something in price and time-line. Which confuses me and the client too - I need to deliberately explain that the price and time in my interview form is just a placeholder which doesn't mean anything until I get more details about the project. It's not a user-friendly experience.

Community Guru
Jess C Member Since: Feb 18, 2015
26 of 35

@Avery O wrote:

Hi Victor, 

 

You and your client should be able to negotiate the contract price and terms during the interview phase. Remember that you can always bid higher or lower than the price set by the client, and you could explain on your proposal and the interview why you set the contract price as such. 

 

Once you are able to agree on the price, the client can edit the contract price on his end. 


One has to get to the interview stage in order to have this conversation, but one has to develop a proposal WITH A BUDGET in order to get to the interview stage, but one needs to have this conversation in order to propose a rational budget number.

Do you understand the problem?

 

Clients need a LOT more guidance on how to post sufficient descriptions of their jobs, and Upwork could give Freelancers better tools to help clients out during the proposal stage. 95% of the fixed-price jobs posted on the site right now do not contain enough information for a freelancer to effectively propose even a single milestone, much less an accurate estimate for the whole project.

Community Guru
Rene K Member Since: Jul 10, 2014
27 of 35

Is it possible that Upwork either gets rid of this or makes it optional while answering to an invite?

 

I mean, it is mandatory to fill a milestone wile responding to an invite and yet it is almost never possible to estimate anything at the invite stage.

 

It's annoying and it serves no purpose.

 

What is needed is the possibility for freelancers to suggest milestones during the course of the project. Not this.

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"Where darkness shines like dazzling light"   —William Ashbless
Community Guru
Cheryl K Member Since: Jul 16, 2015
28 of 35

I think what we have here is a failure to communicate.

 

Every since we crossed the magical bridge from Elance, freelancers have been asking for the ability to set milestones.  I was one of those asking for the change.  The problem is we didn't clarify that we wanted to do it for existing jobs! 

 

Upwork falsely assumed we wanted to do it at the proposal stage because the designers have never worked as freelancers on this platform. They don't understand UI from the actual U's point of view.  So, they said you want milestones...we'll give you milestones.

Community Guru
Rene K Member Since: Jul 10, 2014
29 of 35

@Cheryl K wrote:

I think what we have here is a failure to communicate.

 

 


Communication, or the lack of thereof, It's one of the major issues with Upwork. Almost every feature they release is a near miss because they don't want to communicate with their community.

 

Not saying that everything that emanates from the community is worth considering, far from it, but the most experienced top rated freelancers have some good ideas about how to make things better.

 

Of course, Upwork doesn't need their input. Upwork team knows better.

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"Where darkness shines like dazzling light"   —William Ashbless
Moderator
Valeria K Moderator Member Since: Mar 6, 2014
30 of 35

Hi Rene,

 

We've stated on this thread before that a feature that will allow freelancers to suggest milestones on active contracts is currently in development and we are planning to introduce it in the future. 

~ Valeria
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