Re: Feedback on the new Upwork Team App

Vladislav M · Feb 6, 2018 06:07:03 PM

Hi there
Noticed a strange behaviour of latest client v5.0.1.442 for Mac.
From time to time, it does the screenshot, waits for a minute, then shows "Tracker is down" message, then in a few secs it disappears and tracking goes on, but that cached screenshot never gets uploaded and logged time counter doesn't increase.

Avery O · Feb 6, 2018 09:52:20 PM

Hi Vladislav,

I shared this with the team and they would like to look into it. The Customer Support Team will reach out to you to assist you further.

-Avery

Vladislav M · Feb 6, 2018 10:02:58 PM

Hi, Avery

Thanks a lot!

Regards,

Vlad

Donna S · Jul 6, 2020 03:48:18 PM

The clients for whom I work on an hourly basis are no longer listed on my Track Timer. What has happened? How can I get my clients re-listed?

Aleksandar D · Jul 6, 2020 04:38:08 PM

Hi Donna,

I checked but couldn't find the contract you are referring to. Could you please send me a private message with the contract ID so that I can check and assist you further?

Thank you.

~ Aleksandar