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Re: Feedback on the new Upwork Team App

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Ace Contributor
Vladislav M Member Since: Feb 11, 2015
151 of 155

Hi there
Noticed a strange behaviour of latest client v5.0.1.442 for Mac.
From time to time, it does the screenshot, waits for a minute, then shows "Tracker is down" message, then in a few secs it disappears and tracking goes on, but that cached screenshot never gets uploaded and logged time counter doesn't increase.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
152 of 155

Hi Vladislav, 


I shared this with the team and they would like to look into it. The Customer Support Team will reach out to you to assist you further.


-Avery
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Ace Contributor
Vladislav M Member Since: Feb 11, 2015
153 of 155

Hi, Avery

 

Thanks a lot! 

 

Regards,

Vlad

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Active Member
Donna S Member Since: Nov 11, 2017
154 of 155

The clients for whom I work on an hourly basis are no longer listed on my Track Timer. What has happened? How can I get my clients re-listed?

 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
155 of 155

Hi Donna,

 

I checked but couldn't find the contract you are referring to. Could you please send me a private message with the contract ID so that I can check and assist you further?

Thank you.

~ Aleksandar
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