Since releasing Upwork’s Android app for freelancers and agencies in April 2019, our community has reported issues with receiving notifications for job invitations and new messages, or would only receive them once the app is launched.
This is because some Android device manufacturers like Xiaomi, Oppo, One Plus, Vivo, Lenovo, Huawei, Samsung, and a few others, customize their operating systems (known as stock ROMs). When the app is cleared on such a device, it kills the app and its background services, which ultimately disables push notifications.
If you’re experiencing issues with notifications, find your device brand below and try taking the following steps to manually enable the auto-launch feature for background services:
Open Settings and select Background app management. Allow the Upwork for Freelancers app to start up in the background.
Please note: because this issue is specific to certain stock ROMs and is not a native Android feature, the terminology used by each manufacturer is different and the auto-launch settings page is located in different places for certain devices.
If the problem still persists, please let us know by leaving a comment on this post so we can help you resolve it. As always, if you have any feedback or suggestions for how we can make Upwork’s new Android app for freelancers and agencies even better, please let us know by leaving a comment below.
We appreciate your suggestion. We aren't aware of any plans to integrate the app with other tools or services. If anything changes in this area, we'll make sure to inform the Community.