Fix Push Notification Issues on the Android App for Freelancers

[Abdul B]

Hi there,

I am having issue with the push notifications for my infinix hot 8. I am not getting any notifications for messages or interviews. Kindly help me with this.

Thanks
Abdul B.

[Avery O]

Hi Abdul, 

I'm sorry for the inconvenience this has cause. Could you please share your phone's OS, and version, as well as your Upwork Mobile App's version for my reference so that I can file a report on your behalf.?

[Abdul B]

I have an android phone and It's version is 9. Upwork mobile app version is
1.4.0

[Avery O]

Thank you for the information, Abdul. I'll go ahead and share this with the Customer Support Team, and they will reach out to you to assist you further.

[Farouk M]

I have no notification in my ios mobile ( 11pro max ) what should i do i got a low response rate

[Joanne Marie P]

Hi Farouk,

One of our team members will reach out and assist you directly via a support ticket. Thank you!

[Divya Sai M]

I've disabled "Battery Optimization" on the Upwork apps but I still am unable to get push notifications on my Oneplus6 mobile.

[Bojan S]

Hi Divya Sai,

Could you please check this suggestion from the initial post of this Announcement:

One plus

1. Open Settings and select Apps.
2. Select the gear icon, then Apps Auto-launch. Allow the Upwork for Freelancers app to start up in the background.

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Thank you!

[Divya Sai M]

Autonlaunch option is not available in Oxygen OS (on Oneplus mobiles) and turning off battery optimization is the only option left. I've tried that, but still neither do I get push notifications nor see previous messages in my app.

[Bojan S]

Hi Divya Sai,

I'll check this with our Mobile support team and get back to you with their advice. Thank you for your patience!