May 28, 2020 10:35:34 AM Edited Jun 4, 2020 02:37:41 PM by Lena E
Jul 27, 2020 06:55:46 PM by Bharadhan V
A client has shared me a Figma Link to check the designs for a work to be done , can I login with my gmail id or mail address and check it before contract is started according to new TOS.
Thanks and Regards
Jul 27, 2020 07:49:04 PM by Aleksandar D
Hi Bharadhan,
Thanks for reaching out. We realize that some tools and services require the sharing of an email address to gain access. If you require access to a system before a contract starts, you may share your email address for the sole purpose of gaining access to a system. All communications, however, must still take place on the Upwork platform.
Thank you.
Jul 27, 2020 07:51:34 PM by Bharadhan V
Okay thank you for your reply , I will keep all the conversations inside the Upwork platform.
Jul 29, 2020 05:44:46 AM by Vladimir G
Hi Abdul,
The information Wes provided is correct. To provide more insight to you as a new user, effective June 26, 2020, these changes apply to Section 7 of the User Agreement:
Users must conduct all pre-contract conversations through the Upwork platform.
All conversations before a contract is started must be through Upwork Messages, where you can send messages, have video calls, and more.
Freelancers and clients may not request or share any contact information* before a contract is started, with one exception. A client or freelancer may only share an email address if it is for the sole purpose of giving the other party access to a system that allows them to scope the project in advance. This allows freelancers to review a project prior to a contract so they can determine if they have the needed skills, how many hours it will take, etc.
*Contact information includes, but is not limited to:
Phone number, email address, physical address
Link to a contact form or form requesting contact information
Link to an applicant management system or means to submit a proposal or application outside of Upwork
Any information that would enable contact through social media, another website, platform, or application (i.e., Skype or WhatsApp IDs)
Aug 2, 2020 12:56:19 AM by Prashant G
Hi,
I'm new to the platform. I applied for a job & the client sent me a message asking me to email to their collegue in their company to get the details - apparently this colleague is handling this project, as per his message. Is this okay as per upwork TOS?
I do not want to violate any terms but also do not want to lose the opportunity
Please help
Regards
Prashant
Aug 2, 2020 01:31:52 AM by Jennifer R
Prashant G wrote:Hi,
I'm new to the platform. I applied for a job & the client sent me a message asking me to email to their collegue in their company to get the details - apparently this colleague is handling this project, as per his message. Is this okay as per upwork TOS?
I do not want to violate any terms but also do not want to lose the opportunity
Please help
Regards
Prashant
All communication prior to a contract has to be made through Upwork. Communicating via email before you have been hired is a ToS violation.
User | Count |
---|---|
36 | |
25 | |
21 | |
15 | |
15 |
© 2015 - Upwork® Global Inc.