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Project Catalog™—now available globally!

lenaellis
Community Member

Over the past few months, many of you have helped us test and refine our newest Upwork offering: Project Catalog. 

 

Through your contributions, feedback, and support, we’re thrilled to announce that Project Catalog is now officially live for the entire Upwork community—talent and clients alike.

 

If you’re not familiar with Project Catalog (or just want a refresher), here’s a quick introduction:

 

Project Catalog is where the work you love finds you. Build and sell your own project offerings based on the type of work you want more of. Each project will be listed on Project Catalog, ready for clients to purchase for a fixed price in just a few clicks. Once a client purchases, they’ll fill out any requirements you’ve requested, and you’ll be set to get to work.

 

It’s an easy way to get more eyes on your offering and land new projects quickly—all while putting you in the driver’s seat. That means you and your clients can get started right away, and with confidence.

 

Check out this video to learn how clients will discover and purchase your projects. 

 

 

Stay tuned for more exciting rollouts 

 

Project Catalog is just the beginning of a series of exciting new ways to land clients on Upwork, adding to Talent Marketplace, the current platform you already know and love.

 

But no matter how you choose to use Upwork to grow your independent work, know that we’re dedicated to helping you build the strong and profitable relationships that are the foundation of a growing business.

 

We want to thank you for your hard work and the contributions you make to creating a thriving community on Upwork.

 

Happy New Year—may it be your most rewarding one yet!

 

 

824 Comments
2a05aa63
Community Member

Douglas Michael M wrote:
The star average prominently featured in the Project Catalog has just been confirmed by moderator as a lifetime average, despite the fact that this is utterly inconsistent with both the general rule for displaying our metrics to buyers and the general deprecation of star ratings. It’s not as if we can expect Upwork to act with any consistency, or even in its own self-interest.

That sucks 😞 thanks for answering

2a05aa63
Community Member

Valeria K wrote:

Hi Abinadab,

 

Star rating shown on the project tile is an average of star ratings the freelancer received on all their contracts since they registered on Upwork, while JSS is calculated over 24-, 12- and 6- months and also takes other factors into consideration such as private feedback, long-term relationships, jobs with higher earnings, etc. Currently, the star-rating is shown on the project tile while the Project Details page will include both, the star rating and JSS. That said, we may revisit this as we further improve this feature.


At least remove the top-rated removal ones? I mean I have only 5 yet the general rating is 4.8 which is ridiculus.

feed_my_eyes
Community Member

Viacheslav K wrote:

Douglas Michael M wrote:
The star average prominently featured in the Project Catalog has just been confirmed by moderator as a lifetime average, despite the fact that this is utterly inconsistent with both the general rule for displaying our metrics to buyers and the general deprecation of star ratings. It’s not as if we can expect Upwork to act with any consistency, or even in its own self-interest.

That sucks 😞 thanks for answering


I don't get it - if all of Viacheslav's ratings are 5 stars, then how did he end up with a 4.87 average? 

jr-translation
Community Member


Christine A wrote:

Viacheslav K wrote:

Douglas Michael M wrote:
The star average prominently featured in the Project Catalog has just been confirmed by moderator as a lifetime average, despite the fact that this is utterly inconsistent with both the general rule for displaying our metrics to buyers and the general deprecation of star ratings. It’s not as if we can expect Upwork to act with any consistency, or even in its own self-interest.

That sucks 😞 thanks for answering


I don't get it - if all of Viacheslav's ratings are 5 stars, then how did he end up with a 4.87 average? 


Private feedback

feed_my_eyes
Community Member

Jennifer R wrote:


Christine A wrote:

Viacheslav K wrote:

Douglas Michael M wrote:
The star average prominently featured in the Project Catalog has just been confirmed by moderator as a lifetime average, despite the fact that this is utterly inconsistent with both the general rule for displaying our metrics to buyers and the general deprecation of star ratings. It’s not as if we can expect Upwork to act with any consistency, or even in its own self-interest.

That sucks 😞 thanks for answering


I don't get it - if all of Viacheslav's ratings are 5 stars, then how did he end up with a 4.87 average? 


Private feedback


But I thought this didn't include private feedback, it's just an average of all of your star ratings. 

researchediting
Community Member

Christine A wrote:


But I thought this didn't include private feedback, it's just an average of all of your star ratings. 


That's what I remember, from sometime recently, maybe yesterday Valeria said. I do see one job with feedback removed—not shaming, I have more than one myself. If Upwork is really being ham-fisted about what they do with star ratings, they might not have screened out that plausibly lower one, even though it doesn't show.

My average is definitely not representative of my current performance, and I fear that there's an invisible vengeful one-star rating that now carries undue weight.

researchediting
Community Member

Viacheslav K wrote:

Valeria K wrote:

Hi Abinadab,

 

Star rating shown on the project tile is an average of star ratings the freelancer received on all their contracts since they registered on Upwork, while JSS is calculated over 24-, 12- and 6- months and also takes other factors into consideration such as private feedback, long-term relationships, jobs with higher earnings, etc. Currently, the star-rating is shown on the project tile while the Project Details page will include both, the star rating and JSS. That said, we may revisit this as we further improve this feature.


At least remove the top-rated removal ones? I mean I have only 5 yet the general rating is 4.8 which is ridiculus.


Thanks for finding this, Viacheslav, and for your suggestion!

Best,

Michael

2a05aa63
Community Member


Private feedback


I doubt that. Most likely they don't remove the top rated perk removed contracts. I had a big one that would explain that rating. I kind of hope they just overlooked that. I'd rather not have project then. Anyway I got my application denied twice because I'm using the wrong category for web application consulation which is Web Application...

m_terrazas
Community Member

Valeria K wrote:

Hi Abinadab,

 

Star rating shown on the project tile is an average of star ratings the freelancer received on all their contracts since they registered on Upwork, while JSS is calculated over 24-, 12- and 6- months and also takes other factors into consideration such as private feedback, long-term relationships, jobs with higher earnings, etc. Currently, the star-rating is shown on the project tile while the Project Details page will include both, the star rating and JSS. That said, we may revisit this as we further improve this feature.


Well, this is totally absurd.
If you have 5 stars in the profile, the project should show 5 stars.
Also, the JSS should appear, no stars. There are many 4/5 star profiles that have low JSS, due to poor private reviews.
What is intended, to deceive customers?
Please, a little seriousness.

m_terrazas
Community Member

A doubt. Why can't the "Project Catalogs" be flagged?
I've been looking at it and either I'm blind or it can't be done.
I have come across fake photos and stolen portfolios, but there is no way to flag them.
The only way to do it is by accessing the freelancer's profile.
Is it to hinder a little more?

 

Edited because GIna already told me where it was.
In front of my noses!