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Highlighting Top Talent to Quality Clients

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Active Member
Mark G Member Since: Jun 16, 2015
21 of 70
  • What type of work do you do?

I started on upwork as a $7/hr designer after leaving my full time graphic design job, and over the past 5 years I have grown into an "expert" UI/UX Designer at $200/hr. I've had an increasing demand for my services as a brand advisor, creative director and marketing director with startups.

 

  • How could Upwork help clients identify top talent in this type of work?

The portfolio system in general has always been a bit lackluster in my view. I understand its a one-size-fits-all approach for the wide array of specialties, but I find it more trouble than it is worth to upload and showcase my most recent work. The problem is more frustrating when I'm attempting to hire freelancers for clients when I'm serving in a Creative Director capacity. For example, hiring voice talent forces me to leave the site and look through their websites since the Upwork portfolio isn't built to scan multiple projects in a short time.

 

  • What are your goals as a freelancer or independent professional?

I'm here to make a living first, and build a network with the movers and shakers in tech second. I've been blessed to meet a lot of entrepreneurs like myself here and be in a position to pick and choose the projects and people that excite me most.

 

  • If you could wave a magic wand, what would a typical week look like for you on Upwork? 

Like it does now. ~30 hours of work a week with the opportunity to take on more as neeeded.

 

  • How could Upwork better help you achieve that success?

An improved portfolio system, and an easier way to highlight reviews. The separate specialized profiles are thoughtful, but for the most part I don't want to separate my services by UI/UX, Web Design, Graphic Design, Brand ID, Marketing, etc. If I could instead have tabbed portfolio items with custom category names that I could show off projects and testimonials, that would be much less time consuming to set up, and much easier for people looking to hire to browse.

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Upwork Staff
Iliana M Upwork Staff Member Since: Jan 30, 2018
22 of 70

Wow, what a journey you've been on - inspired by your achievements, Mark! 

 

1) Could you share examples of reviews you'd want to highlight from your profile? Would you be highlighting them on your profile or during a specific proposal submission or both? Would they be different for different proposal submissions and if yes, could you share examples?

2) Could you help me understand this part better - what's important about not separating your services? 

 

The separate specialized profiles are thoughtful, but for the most part I don't want to separate my services by UI/UX, Web Design, Graphic Design, Brand ID, Marketing, etc. If I could instead have tabbed portfolio items with custom category names that I could show off projects and testimonials, that would be much less time consuming to set up, and much easier for people looking to hire to browse.

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Active Member
Dorian K Member Since: Jan 9, 2018
23 of 70
  • What type of work do you do?
    I am User Experience and User Interface Designer.

 

  • How could Upwork help clients identify top talent in this type of work?
    Regulary checking client reviews and portfolio pieces from freelances. If its possible, by team of designers of/from upwork. Behance does that well, once a user posts a project presentetion. They review it and give it a badge, which stands out from all other current projects from that day/week/month. So following that same for profiles, kinda of top rated but even more "narrow", with different perks.

 

  • What are your goals as a freelancer or independent professional?
    To buy a house for my mum.

 

  • If you could wave a magic wand, what would a typical week look like for you on Upwork? 
    30-35 hours working week, more response from cover letters and spending less time sending proposals. I mean to have more constant work, in other words, to spend less time looking for new projects.

 

 

  • How could Upwork better help you achieve that success?
    It is helping me already by a lot. Improving smaller things can produce a bigger picture in the end. resultiing in happines of both sites. Client and freelancer side.

 

*edit; formatting

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Active Member
Pavel V Member Since: Jun 22, 2015
24 of 70

Hi everyone,

I am proud to get such a high estimation of my work on the platform.
Upwork has truly changed my life and the life of my family.
I look forward to providing my expertise and help business around the globe grow!

Cheers, Pavel.

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Community Guru
Kelly B Member Since: Jan 1, 2016
25 of 70

Well apparently I was considered and rejected which I will rant about at another time, but as to the questions:

 

What type of work do you do?

I am a graphic designer. I like to focus on nonfiction print book design, not just because I enjoy it, but because it's one of the few ways to find graphic design projects that have decent budgets. 

 

How could Upwork help clients identify top talent in this type of work?

Upwork does not distinguish between print design, e-book design, and PDFs, which some people think means the same thing as e-book design. It also does not distinguish between fiction/non-pictorial and nonfiction books that may include many photos and illustrations, charts, infographics, etc. It is very simple to layout a text-only romance novel. There is quite a bit more skill involved in designing a book with multiple sections and chapters, footnotes/endnotes, index, charts, callout quotes, etc.

 

A starting point would be defining the different categories and recognizing that an "expert" in this field is not someone who charges $20/hr.

 

What are your goals as a freelancer or independent professional?

To work 30 hours a week at a rate that pays my bills. To work on projects that inspire me or are interesting or educational. To work with clients who appreciate professionals and expect to pay them accordingly.

 

If you could wave a magic wand, what would a typical week look like for you on Upwork? 

Work for long term client for 1-3 hours/day. Work on an engaging project for 1-3 hours a day. Have time for Upwork housekeeping from looking for new projects, including reviewing quality invitations, closing out projects/leaving feedback/updating my portfolio/samples. Be able to take weekends off.

 

How could Upwork better help you achieve that success?

Vet new and existing freelancers. Definitely highlight freelancers who have achieved milestones like $10k, $30k, $50k. PUT THE RATE AND FULL JOB DESCRIPTION IN INVITATIONS. I am so sick of having to click on the job description from within the invite only to find the "expert" rate being offered is $20/hour. I also find it absurd that I have to click on the job description to see any sample files the client has posted, and the ridiculous prefab questions that I am going to have to answer in my proposal. "What part of this job are you most qualified for?" etc. What is this, middle school? How are those questions useful in any way. "What questions do you have about the project?" I would certainly have addressed any questions in my proposal; don't give me another box to fill out just to make the client think he is getting a more complete proposal. Those questions are a complete waste of time.

 

CHANGE THE JSS. Make it more transparent. Give us credit for ongoing projects that are never going to get feedback because there is no reason for us to close them. If a client woulnd't recommend us, we need to know why. I can usually surmise why THEY think I'm not qualified, but are they really the experts in the field? Do they even know that their private feedback can hurt us or that we never see it so we never have the opportunity to try to improve? For the most part I think the system is as confusing to them as it is to us.

 

MAKE THE PROCESS EASIER FOR CLIENTS AND GIVE THEM 15-25 FREE INVITES. They're the bread and butter. But they advertise here and then hire off platform because of the Byzantine labyrinth they have to navigate through. Weed out the bad/fraudulent/nonproductive freelancers.

 

Lower the rate to 5% at $5000 instead of 10.

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Community Guru
Abinadab A Member Since: Sep 26, 2016
26 of 70

Talk about resurrecting threads, Kelly.

I have this thread from 5 years ago I'm just warming up now to go and resurrect. Smiley LOL

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Community Guru
Kelly B Member Since: Jan 1, 2016
27 of 70

Abinadab A wrote:

Talk about resurrecting threads, Kelly.

I have this thread from 5 years ago I'm just warming up now to go and resurrect. Smiley LOL


I don't understand. This thread was on the first page of Announcements and has a creation date from January of this year?

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Community Guru
Abinadab A Member Since: Sep 26, 2016
28 of 70

Not to worry, your comments are definitely more than welcome by Upwork, I believe.

Just that, January just felt like ages ago on the day you posted this.

After corona and all indoors, it can definitely feel like years have passed.

Would Upwork still have posted this thread if they knew covid was about to sweep the world, I sometimes ask.

Before corona coloured every other announcement.

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Community Guru
Kelly B Member Since: Jan 1, 2016
29 of 70

Abinadab A wrote:

Not to worry, your comments are definitely more than welcome by Upwork, I believe.

Just that, January just felt like ages ago on the day you posted this.

After corona and all indoors, it can definitely feel like years have passed.

Would Upwork still have posted this thread if they knew covid was about to sweep the world, I sometimes ask.

Before corona coloured every other announcement.


Well I only got invited to apply about two weeks ago, only to find out I didn't make the cut. I don't know what the cut is though, who did make the cut, or what I'm missing out on. I just know that I'm not good enough. Oh well. 

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Active Member
Amiee S Member Since: Oct 12, 2016
30 of 70

What type of work do you do?

I am a graphic designer and art director. I specialise in infographic work and long documents such as annual reports and proposals for financial companies and non-for-profits.

 

How could Upwork help clients identify top talent in this type of work?

Well, the word brochure isn't the right term for what I do. Anyone can create a brochure. Make your search options more specific. 

 

What are your goals as a freelancer or independent professional?

To make money without killing myself and enjoy being alive. Work isn't my life.

 

How could Upwork better help you achieve that success?

The fees on Upwork are too high. I have to raise my prices to make money, yet clients came to me wanting brochure work and then when I quote them, they get turned off, which is fine, I don't want to work for less than what I am worth. I too need to eat too. Most clients don't know what they want until they have spoken with the designer, so if you could somehow vet the job postings a bit more that would help.

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