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Highlighting Top Talent to Quality Clients

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Community Guru
Virginia F Member Since: Feb 15, 2016
61 of 69

Valeria K wrote:

Yes, Sanja, that's still the case.

A freelancer won't be able to add a new portfolio item or edit an existing one without adding a Specialized Profile because we are encouraging freelancers to create Specialized profiles. Specialized profiles allow freelancers to better describe the work they do and showcase their skills, portfolio items and previous work experience in a format that helps clients find best freelancers for their specific projects.

We'll also be sharing more information about Specialized profiles here in the Community in the next few weeks so stay tuned. 


Upwork does not, and never will, understand that this program is not ideal across the board for all categories. So far, what I've read in the forums from FLs using specialized profiles is that they're not real thrilled with how it's (not) working. Upwork (an algorithm I guess) deciding which profile should be presented to a client, when over and over and over again it has been demonstrated that there is no understanding of what we do or of what a client expects in any given project - it is never just one thing.

 

Like Sanja, I do print design - and hey, guess what, all sorts of interesting things fall under that umbrella, including trade show exhibition pieces (yes, they're printed), book cover designers are also print designers (if the book is being printed). If you design billboards you're a print designer. Advertising design is print design. Magazine layout is print design. Posters are print design. And every single one of those kinds of jobs all fall under "graphic design". Why are you forcing freelancers to break their skills up into parcels that make no sense?

 

Upwork does not differentiate the tools/software we sometimes have to use for a client's print project; Photoshop to work on images that need it, Illustrator to make sure a logo is the right resolution and cmyk for print.

 

This model as it stands just. does. not. work. You are once again forcing how we present ourselves to clients - deciding which profile to use should be up to the freelancer and no one else. Upwork is also assuming that clients know and will use the correct terminology in their RFPs. But they don't always know how to communicate what they need, or what skill set they need.

 

Will Upwork ever listen to what we want and need, and not what you think we need? Upwork likes to say  it stays out of client/freelancers relationships - but everything happening lately points to something else entirely.

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Community Guru
Sanja D Member Since: Dec 18, 2013
62 of 69

Virginia F wrote:

Valeria K wrote:

Yes, Sanja, that's still the case.

A freelancer won't be able to add a new portfolio item or edit an existing one without adding a Specialized Profile because we are encouraging freelancers to create Specialized profiles. Specialized profiles allow freelancers to better describe the work they do and showcase their skills, portfolio items and previous work experience in a format that helps clients find best freelancers for their specific projects.

We'll also be sharing more information about Specialized profiles here in the Community in the next few weeks so stay tuned. 


Upwork does not, and never will, understand that this program is not ideal across the board for all categories. So far, what I've read in the forums from FLs using specialized profiles is that they're not real thrilled with how it's (not) working. Upwork (an algorithm I guess) deciding which profile should be presented to a client, when over and over and over again it has been demonstrated that there is no understanding of what we do or of what a client expects in any given project - it is never just one thing.

 

Like Sanja, I do print design - and hey, guess what, all sorts of interesting things fall under that umbrella, including trade show exhibition pieces (yes, they're printed), book cover designers are also print designers (if the book is being printed). If you design billboards you're a print designer. Advertising design is print design. Magazine layout is print design. Posters are print design. And every single one of those kinds of jobs all fall under "graphic design". Why are you forcing freelancers to break their skills up into parcels that make no sense?

 

Upwork does not differentiate the tools/software we sometimes have to use for a client's print project; Photoshop to work on images that need it, Illustrator to make sure a logo is the right resolution and cmyk for print.

 

This model as it stands just. does. not. work. You are once again forcing how we present ourselves to clients - deciding which profile to use should be up to the freelancer and no one else. Upwork is also assuming that clients know and will use the correct terminology in their RFPs. But they don't always know how to communicate what they need, or what skill set they need.

 

Will Upwork ever listen to what we want and need, and not what you think we need? Upwork likes to say  it stays out of client/freelancers relationships - but everything happening lately points to something else entirely.


100 kudos for this!
If upwork does want us to present ourselves in the best possible way, let us choose how we present our work - some of us have enough experience to do that.

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Active Member
Anne P Member Since: Feb 20, 2020
63 of 69

Hi Iliana,

 

Just this morning, I stumbled across a heading in my browser titled "27 Best Data Scientists - February 2020." I would like to know how we can showcase our CEO/Founder Thomas Witmer in that space? We are on Upwork as a new agency. However, Tom also does freelance consulting in data science/data analytics. He has a Master's in Computer Information Systems and has over 20 years' experience in the field. Please let me know what we need to do to get Tom highlighted, as many people he already knows were also featured.

 

Thanks,

Anne Parker

Business Manager

SageLegion

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
64 of 69

Hi Anne,

 

The page you're referring to is updated every 24 hours and profiles of freelancers who qualify are displayed. We won't be able to share the exact criteria for qualifying but having a stellar profile and a good Job Success Score are important factors.

~ Valeria
Untitled
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Active Member
Elvira B Member Since: Feb 16, 2017
65 of 69

Highlighting Top Talent to Quality Clients


• What type of work do you do?

I am a illustrator and art director. I specialise in book illustration and creating cartoon characters.

 

• How could Upwork help clients identify top talent in this type of work?

Some badge for profiles could be cool. It would also be great for us to appear on the first page when clients search.

 

• What are your goals as a freelancer or independent professional?

I gonna have longterm clients with creative work.

 

• If you could wave a magic wand, what would a typical week look like for you on Upwork?

Like a miracle.

 

• How could Upwork better help you achieve that success?

Only hourly bids
Lower fees
No dumping
By helping me stand out as a "Top Talent" Illustrator.
Also my profile appear on the first page when clients search

 

Thanks! I'm excited to see the future of Upwork!

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Active Member
Michele W Member Since: Mar 23, 2017
66 of 69

Where Upwork fails to connect me with quality projects is in the categorizing. I create bite-sized, self-service customer education content for software companies, including help articles, tutorial videos, and eLearning. There is no good category to look for projects like these, nor even the right string of keywords in a search to identify the right projects (video editing isn't quite right, nor technical writing, nor training, but a mix of all three). Instead, I'm finding work in a niche group on Slack.

The "typical week" question also fails to address work that is more involved. I spent 120 hours on a big project recently that was spread out over about 3-4 months and included 16 screen-recording style videos from brainstorming, through script writing and review, to production. It's possible when a client comes to Upwork to find talent, they may not even know enough about their project yet to realize how involved it might be. Perhaps if Upwork made it easy to separate a "discovery project" of a few hours from a bigger project to complete the work?

 

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Active Member
Jarrod D Member Since: Feb 26, 2020
67 of 69

I just received my Top Rated status today, and the modal dialog mentioned a "Premium Freelancer Program". Unfortunately, the link navigates to a non-existent support page: https://support.upwork.com/hc/en-us/articles/235060368-Join-Premium-Programs-for-Freelancers

 

Has this program been discontinued?

 

Screen Shot 2020-04-06 at 4.57.03 PM.png

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
68 of 69

Hi Jarrod,

 

We are currently testing out highlighting select freelancers in the list clients see on the “Invite” tab after they post a job. To start, we are testing this out in two categories: Web, Mobile & Software Development and Design and Creative.  If our test is successful, we plan to expand the program. I've merged your post to the related announcement thread.

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Active Member
Rochelle H Member Since: Sep 24, 2017
69 of 69

Iliana M wrote:
  • Leveraging experts to assess talent in specific categories (e.g., graphic design, UX/UI design, software development, etc) 
  • Creating additionals tiers to identify talent that has received great feedback on large contracts (e.g., $10k contracts) or has achieved a certain category-specific threshold in earnings on Upwork (e.g., $30k)
  • Allowing freelancers to post testimonials from past clients; and conducting checks to verify those testimonials
  • Automating profile creation so that new talent can easily add their past work history
  • Automating portfolio uploads from Behance
  • And much more!

 

We will begin testing the first two ideas above soon. The initial tests will be short-term with limited participants to inform our future direction. When we have improvements that are ready to be rolled out to a broader audience, we’ll let you know.  

Can we have an update on this? When is it happening? I actually fit into the criteria for the 2nd idea listed to be "tested soon" and I'd like to see it in action or know which features we should be expecting to receive. 

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