Showing results for 
Search instead for 
Did you mean: 

How new pricing works for freelancers - frequently asked questions

Active Member
Pritam S Member Since: May 4, 2016
31 of 1,013

Elance survived for years staying bugless with 8.75% fees. Upwork which was previsouly Odesk was going good with 10% before the Elance-Odesk merge. But now after the merge they had to do extra work to make the platform fancy and buggy which has also made it hard to maintain (both maintaining fancy and buggy is expensive it seem for Upwork). So now they need 20% fees for most of the projects. This is certainly going to bring their profits up by 90% and bring loss to 99% + freelancers here.


But then what can we do? This is the no 1 freelancing platform right now which is far ahead of others it seems. So its only good for the managers to satisfy their corporate greed and make as much as they can caring nill for the freelancers.

Active Member
Boaz N Member Since: Aug 3, 2009
32 of 1,013

So you're charging us for the "Top Rated" badge? And clients have been finding us on the platform as before? I wasn't consulted in the "Consultations" you purport to have had.

Active Member
Michael B Member Since: May 3, 2016
33 of 1,013

You are punishing every freelancer with this move.

You have just given the majority a 13.6% cut in earnings.

How would you feel if you had your take home pay cut by 13.6%?


Even thsoe who have long term high earning realtionships need to replenish clients and renew their client base... for which they are penalized with a 20% charge.

Here's how it works in reality:



Freelancer gross earning $100

Service fee $10

VAT $2

Net = $88



Freelancer gross earning $100

Service fee $20

VAT = $4

Net = $76

$12 reduction on $88 = 13.6% cut in earnings


Please do not do us (or yourselves) the diservice of trying to justify this move as anything other than an attempt to prop up a failing business strategy. When Elancers were forced to move here, you were told how poor a business strategy the Upwork model is. This move is proof that the Upwork business model is a bust.

Ace Contributor
Bojan J Member Since: Nov 23, 2015
34 of 1,013

I am absolutely certain that you are not punishing us, but simply robbing us out of our hard earned money. Like I am certain that you carefully checked statistic, and realized that like 99% of the jobs are below 500$.

And, I'm not wrong, calculation shown as example at your circular mail shows different story.

for 600$ job you are taking 20% from 500, meaning 100$, and 10% for 100, meaning 10$. That is total of 110$, making total of 19%.

So, for 1000$ job, your fee would be 150$, and that is 15%, So, don't take us for the fools joggling with statistical math that we passed at Calculus 1.

I brought two clients that I found on Internet to Up-Work  , because it was simpler to pay 10% and not to think about problems of being payed or not. But, for 20%, that will happen again like when hell freezes over.

Not to mention that decision like that would significantly reduce level of loyalty, or fear of being caught.

I believe that this decision will have strong negative impact to you, and urge you to reconsider.

Maybe solution would be to charge directly to clients, for instance

  If job offer is 600$, you should have a client page stating following:

   -Freelancers offer: 600$

   -UP-Work fee:        120 $

TOTAL                      720$

But, you are not really willing to do so, right?

Active Member
Ozzi L Member Since: May 3, 2016
35 of 1,013

It seems upwork becoming DOWNwork with its new price!!

Active Member
Guillaume L Member Since: May 3, 2016
36 of 1,013

Hi Garnor,


The Upwork move is a bad one. You say it is to cover the transaction fees... In fact we don't care, it is your problem to optimize your transaction fees. It is not a move for your clients, it is a move for your investor.


Fortunately your are not the only company where I can find freelancer.


Best Regard's

Active Member
Nikolay A Member Since: Sep 7, 2015
37 of 1,013



How can you sleep giving such an answer ? R for you real ..Did you at all read what she wrote!?????

Active Member
Julian H Member Since: Sep 12, 2015
38 of 1,013

You're Theives! 

Active Member
Ozzi L Member Since: May 3, 2016
39 of 1,013

If a freelance pays 20% here and around 40% other taxes so a freelancer become a freeWORKER / volunteer worker at the end Smiley Happy

Active Member
Dave H Member Since: May 3, 2016
40 of 1,013

Garner, I think upwork goofed on this one. This IS A PUNISHMENT. Some of us rely on upwork for at least some of their income. Many of us don't have the opportunity to take a one-time client and make them a repeat business client because they don't need repeat business. You're just taxing an extra 10% of this revenue stream without giving us anything in return except the carrot at the 10k mark. Would you like an extra 10% of your earnings taken from you? I am canceling my premium account with you guys because it seems that no matter how much money I make you, its never enough.