In order to confidently verify your identity, we need to match your physical appearance with a photo ID issued by a government entity. This includes a valid driver’s license, passport, or identity card. Freelancers that are required to verify but do not do so within 7 days of our notification will have their accounts placed on hold. The hold will prevent freelancers from withdrawing earnings, submitting proposals to new jobs, accepting direct hires, or showing up in search results. The hold will not affect your ability to work on existing contracts.
Once you successfully pass the verification process, this hold will be removed.
I am having trouble verifying my identity via webcam. Is there any other way I can complete verification? I have already submitted my drivers license.
Any help would be greatly appreciated, Thank you.
I checked your profile and it looks like you already successfully completed your verification process and received the ID Badge, congratulations!
If this is not what you're experiencing, please clear your cache and cookies or log in with another browser to check if it will change!
Let us know if the issue persists.
Hello and good day. I am encountering an issue with regards to Identity Verification. Every time I click "Get Started", I get a spinning loader and it just loads continuously for 1-2 minutes. After that, it displays a reply stating "We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute." I've been trying to verify my identity for the whole day with no avail. I just want to know if this is an issue on my part or is it a problem from the server-side.
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