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Re: Account Identity Verification

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
3041 of 3,168

Hi Nasir,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. You can access your tickets on this Link, thank you.


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Active Member
Cristina P Member Since: Oct 4, 2019
3042 of 3,168

I don't have the option to verify my identity in my profile settings. Is it because my account is new? My profile just got approved, so I don't understand. I'm talking about uploading a photo ID and doing the video chat so that I have the blue icon next to my name.

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Active Member
Md Mohai M Member Since: Oct 5, 2019
3043 of 3,168

Hey,
Go to the "setting" of your account. And find there "Identity Verification". There you will get the way to verify your account.
or you can try this link: https://www.upwork.com/ab/identity-verification/

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Cristina P Member Since: Oct 4, 2019
3044 of 3,168
Hi there. Like I said in my post, I don't have this option in my settings.
This is what I am trying to resolve. The link did not work for me. Thank
you anyway for trying to help.
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Cristina P Member Since: Oct 4, 2019
3045 of 3,168
Thank you very much, I will keep you updated.
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Louise H Member Since: Oct 9, 2019
3046 of 3,168

Is anyone else uncomfortable with uploaded an official government ID? Can I blur the ID number? With identity theft running rampant this makes me nervous...

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
3047 of 3,168

Hi Louise,

 

Rest assured access to the information you provide during identity verification is handled by Upwork agents who have passed strict background checks and our secure, third-party vendor’s automated checks. We do not share or sell any of the information you submit to us. After 30 days, the information you submit to verify your identity is deleted. Thank you.


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Mario A Member Since: Jun 22, 2015
3048 of 3,168

Louise H wrote:

Is anyone else uncomfortable with uploaded an official government ID? Can I blur the ID number? With identity theft running rampant this makes me nervous...


I agree 100%. I don´t like to upload my ID card.
I just withdraw all my money in my Upwork account. i don´t know if i´ll make the verification.
Verification, why? i don´t know my clients and that is not a problem.
Our work is our verification

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Active Member
Anduena S Member Since: Oct 8, 2019
3049 of 3,168

Hello, 

 

I contacted Upwork 2 days ago about my problem, that I have time only until the 14th to get my verfication badge and I cannot proceed with the process because my country is not in the list. 

 

Can you please help me out? 

 

Thank you,

Anduena

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Community Guru
Petra R Member Since: Aug 3, 2011
3050 of 3,168

Anduena S wrote:

 

I contacted Upwork 2 days ago about my problem, that I have time only until the 14th to get my verfication badge and I cannot proceed with the process because my country is not in the list. 


Germany is not on the list?

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