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Re: Account Identity Verification

Moderator
Goran V Moderator Member Since: Mar 24, 2017
3251 of 3,389

Hi Nasir,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. You can access your tickets on this Link, thank you.


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Active Member
Cristina P Member Since: Oct 4, 2019
3252 of 3,389

I don't have the option to verify my identity in my profile settings. Is it because my account is new? My profile just got approved, so I don't understand. I'm talking about uploading a photo ID and doing the video chat so that I have the blue icon next to my name.

Active Member
Md Mohai M Member Since: Oct 5, 2019
3253 of 3,389

Hey,
Go to the "setting" of your account. And find there "Identity Verification". There you will get the way to verify your account.
or you can try this link: https://www.upwork.com/ab/identity-verification/

Active Member
Cristina P Member Since: Oct 4, 2019
3254 of 3,389
Hi there. Like I said in my post, I don't have this option in my settings.
This is what I am trying to resolve. The link did not work for me. Thank
you anyway for trying to help.
Active Member
Cristina P Member Since: Oct 4, 2019
3255 of 3,389
Thank you very much, I will keep you updated.
Active Member
Louise H Member Since: Oct 9, 2019
3256 of 3,389

Is anyone else uncomfortable with uploaded an official government ID? Can I blur the ID number? With identity theft running rampant this makes me nervous...

Moderator
Goran V Moderator Member Since: Mar 24, 2017
3257 of 3,389

Hi Louise,

 

Rest assured access to the information you provide during identity verification is handled by Upwork agents who have passed strict background checks and our secure, third-party vendor’s automated checks. We do not share or sell any of the information you submit to us. After 30 days, the information you submit to verify your identity is deleted. Thank you.


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Active Member
Mario A Member Since: Jun 22, 2015
3258 of 3,389

Louise H wrote:

Is anyone else uncomfortable with uploaded an official government ID? Can I blur the ID number? With identity theft running rampant this makes me nervous...


I agree 100%. I don´t like to upload my ID card.
I just withdraw all my money in my Upwork account. i don´t know if i´ll make the verification.
Verification, why? i don´t know my clients and that is not a problem.
Our work is our verification

Active Member
Anduena S Member Since: Oct 8, 2019
3259 of 3,389

Hello, 

 

I contacted Upwork 2 days ago about my problem, that I have time only until the 14th to get my verfication badge and I cannot proceed with the process because my country is not in the list. 

 

Can you please help me out? 

 

Thank you,

Anduena

Community Guru
Petra R Member Since: Aug 3, 2011
3260 of 3,389

Anduena S wrote:

 

I contacted Upwork 2 days ago about my problem, that I have time only until the 14th to get my verfication badge and I cannot proceed with the process because my country is not in the list. 


Germany is not on the list?

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