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Re: Identity Verified badge soon required for all earning freelancers

Active Member
Andreea T Member Since: Apr 10, 2017
2461 of 2,547

Seeing that all questions about the safety and legality of this new requirement are being thwarted, can I ask how long will the account be on hold for in case we don't comply with the verification?

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2462 of 2,547

Hi Andreea,

 

Freelancers who have not verified 7 days after notification will have their accounts placed on hold. Freelancers can still work on existing contracts while on hold and will continue to have the option to verify. Once they successfully verify, the hold will be released.

~ Valeria
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Active Member
Honeybelle R Member Since: Aug 5, 2019
2463 of 2,547

Hi,

May I know how can I get my account verified or how to get a verification badge?

Any help is much appreciated. Thank you.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2464 of 2,547

Hi Honeybelle, 

We are gradually rolling out this requirement to all freelancers on Upwork. You may fall in either of the three groups listed in this help article. Once you are part of any of the groups, you will receive a notification to veirfy your account to receive the ID-Verification Badge. You may refer to the help article if you have other questions about the badge.


-Avery
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Active Member
Honeybelle R Member Since: Aug 5, 2019
2465 of 2,547

Hi,

 

I need assistance in getting my account verified. What do I need to do?

Thanks.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2466 of 2,547

Hi Honeybelle, 

 

Please know that I have responded to your post and have merged your post on this master thread. To see your posts, please check your Community profile page and click on any of your posts to see my reply. 


-Avery
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2469 of 2,547

Hi Tami,

 

As part of our ongoing work to keep the Upwork marketplace a secure place for freelancers and clients, verification is required from earning freelancers. We do try to avoid doing this repeatedly and apologize for the inconvenience it may cause. 

 

Upon checking, you need to update your profile photo to one that clearly shows just your face. Please do follow up instruction our team shared with you in this support ticket and consider following up with our team through that ticket if you have any questions, in order to keep all the information in one place. 

 

Thank you!


~ Bojan
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Ace Contributor
Tami H Member Since: Mar 16, 2016
2468 of 2,547

I received

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Ace Contributor
Tami H Member Since: Mar 16, 2016
2469 of 2,547

It's done, thanks.

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Active Member
M P Member Since: Nov 14, 2019
2470 of 2,547

What is the full legal name and address of the third-party vendor involved in this process.

 

Are they SOC2 compliant, and if so, how do I get a copy of the certification report?

 

Is Upwork SOC2 compliant? How do I get a copy of the certification report?

 

Answers to the above questions are necessary so that freelancers don't get scammed.

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