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Re: Identity Verified badge soon required for all earning freelancers

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2461 of 2,551

Hi Sheryl,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Community Guru
Pat M Member Since: Jun 18, 2016
2462 of 2,551

I just wanted to share that I completed the Identity Verification last night. It was quick and painless. Upon completion the "badge" appeared on my Profile.

 

It did seem strange that the representative could see me, but I couldn't see him. IMO the process would be less intimidating if it would be a two-way viewing.

 

Also, IMO since life happens, more than 7 days should be allowed to complete the process; 30 seems more practical. There most definitely are life events that can cause a person to be "off the grid" longer than 7 days. 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2463 of 2,551

Hi Pat,

 

Thank you for providing this valuable feedback, I'll be sure to share it with our team!


~ Bojan
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Active Member
Andrea C Member Since: Dec 8, 2015
2464 of 2,551

So... freelancers have to prove they are by showing our ID's and skyping with someone?

What do clients have to do to prove that they aren't going to scam us or suddenly vanish or actually pay us the right amount? 

Freelancers already give a huge cut of their earnings to upwork. We need safety measures, too. 

Like, for example, will upwork ever put a system in place that weeds out flakey clients - you know, the ones that cancel the job after 50+ freelancers spent time writing personal proposals and sending their previous work? 

Or what about a rule that says clients can't demand artists/creators to send very specific "auditions" in order to be considered for the job? Like with voice overs and musical composition jobs, there are many clients that want you to send them recordings of their script or the actual music project before even being considered for the job. And what usually happens with those clients? They close the job without choosing a single cadidate and they vanish. Because they got all the goods they needed without paying a dime. 

 

It's hard enough finding work on this site with so many freelancers on here. 

I feel like the clients needs are always top priority for upwork and that causes this website to neglect the needs of its freelancers. That is all. I wish someone would actually answer emails I send support about this. 

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Active Member
Andreea T Member Since: Apr 10, 2017
2465 of 2,551

Seeing that all questions about the safety and legality of this new requirement are being thwarted, can I ask how long will the account be on hold for in case we don't comply with the verification?

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2466 of 2,551

Hi Andreea,

 

Freelancers who have not verified 7 days after notification will have their accounts placed on hold. Freelancers can still work on existing contracts while on hold and will continue to have the option to verify. Once they successfully verify, the hold will be released.

~ Valeria
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Active Member
Honeybelle R Member Since: Aug 5, 2019
2467 of 2,551

Hi,

May I know how can I get my account verified or how to get a verification badge?

Any help is much appreciated. Thank you.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2468 of 2,551

Hi Honeybelle, 

We are gradually rolling out this requirement to all freelancers on Upwork. You may fall in either of the three groups listed in this help article. Once you are part of any of the groups, you will receive a notification to veirfy your account to receive the ID-Verification Badge. You may refer to the help article if you have other questions about the badge.


-Avery
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Active Member
Honeybelle R Member Since: Aug 5, 2019
2469 of 2,551

Hi,

 

I need assistance in getting my account verified. What do I need to do?

Thanks.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2470 of 2,551

Hi Honeybelle, 

 

Please know that I have responded to your post and have merged your post on this master thread. To see your posts, please check your Community profile page and click on any of your posts to see my reply. 


-Avery
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