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Re: Identity Verified badge soon required for all earning freelancers

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Ace Contributor
Tami H Member Since: Mar 16, 2016
2461 of 2,534

It's done, thanks.

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Active Member
M P Member Since: Nov 14, 2019
2462 of 2,534

What is the full legal name and address of the third-party vendor involved in this process.

 

Are they SOC2 compliant, and if so, how do I get a copy of the certification report?

 

Is Upwork SOC2 compliant? How do I get a copy of the certification report?

 

Answers to the above questions are necessary so that freelancers don't get scammed.

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Active Member
M P Member Since: Nov 14, 2019
2463 of 2,534

Also, please provide any and all relevant details about any cybersecurity breaches or fraud-related activity that have impacted or occurred at 1) Upwork and 2) its third-party IT vendors over the past five years and if such breaches/activity have been reported to any outside authorities.

 

Again, the answer to these questions are necessary to prevent freelancers from being scammed.

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Active Member
M P Member Since: Nov 14, 2019
2464 of 2,534

Finally, when you say that Upwork employees -- does this include independent contractors and outsourced staff, by the way -- are subjected to background checks, is this done internally and/or through a third-party vendor (or vendors)?

 

If the latter, what is their legal name and address? How long have they been providing this service to Upwork?

 

Are any Upwork employees (or independent contractors or outsourced staff) exempt or otherwise not subject to such background checks? How often are current employees subjected to background checks? Does this also include senior executives of Upwork?

 

Again, the answer to these questions are necessary to prevent freelancers from being scammed.

 

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Active Member
Jini D Member Since: Dec 3, 2019
2465 of 2,534

Hi,

I did the full verfication process. ( the drivers liscense,etc.) I got an email saying my account id was verified, yet I have no badge. This is what the email said:

 

Hi Jini,
Congratulations! Your identification has been reviewed and accepted.
Thanks for helping us maintain a trusted workplace for all.
This portion of your account review is now complete. If there are additional issues being reviewed, the appropriate team has been notified that your documents have been accepted. If no other reviews are needed, you can now submit proposals. If you need tips on getting started, check out A Freelancer's Guide to Upwork.

 

So I am confused as to why I don't have a check mark/badge like other users. I don't want this to impact me getting invites, proposals, etc.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2466 of 2,534

Hi Jini,

 

The verification you've complete was not for the ID badge. Once you become eligible/required, you’ll be notified upon log in to complete the verification process.

 

Thank you.

~ Aleksandar
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Active Member
Fred Mwongela M Member Since: Apr 17, 2017
2467 of 2,534

Hello,

 

Just wondering how long I'll have to wait to receive the verification badge message.

 

I've already done work for a client who requires a verified account to pay me in a week's time. The contract ends on 18th Dec.

 

Is it possible to know if I can be enabled to verify my account?

 

Fred

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2468 of 2,534

Hi Fred,

 

Once you become eligible/required, you'll be notified about the verification.

 

Thank you.

~ Aleksandar
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Active Member
Oluwaseun F Member Since: Dec 18, 2019
2469 of 2,534
 
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2470 of 2,534

Hi Oluwaseun, 


Could you please try basic troubleshooting steps such as clearing your cookies, or using a different browser to see if the issue persists? 


-Avery
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