I have lost my government ID, so I get an electronic ID (Adhar Card) and submit it for the identity verification process but the msg encountered is (We’re unable to process your ID at this time. You may be able to add your ID again later). My original id which I ordered is taken up to 15 days to get and the Upwork notification shows (Identity by 01/05/2021 UTC to continue winning jobs on Upwork). Please guide me.
**Edited for Community Guidelines**
I am currently freelancing under my married surname. However, Upwork has asked me to submit a verification identity until this Friday to keep working.
The problem is I don't think I have any ID that shows my new surname, though I did plan to get one before, I wasn't allowed to go out due to COVID restrictions in the country because I am pregnant.
I do have a marriage certificate available. Can someone help me out please? Thank you.
cannot verify my account, ive been under lockdown and then medical restrictions after major surgery and my driver's liscense expired, i *cannot* safely go to the SOS (and i moved from same medical issues), im supposed to "verify" my account exactly how? it seems this was not thought out well with the current pandemic and stay in place orders still in effect in many places, AND SOS appointments MONTHS away
they replied, with a canned response that proved they did not read anything i said.
it basically pointed to the article saying you need to identify and nothing else. its clear what im asking is not what the response was aimed at
I got the email to verify my ID for the ID VERIFY BEDGE. I tried to complete the process multiple times but it is not accepting my ID proof because there is only "VIKAS" in my government ID proof and here my ID is "Vikas K". There is no last name in my government ID proof but Upwork does not accept the ID proof without the last name. Now, Upwork is not verifying my ID and also not providing the option to verify ID with a Video call. I am an Indian nationalist. Kindly help me in verifying my ID that I can earn a verified badge. I have government ID proof with photo.
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