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Re: Identity Verified badge soon required for all earning freelancers

d6cfe8cd
Active Member
Florent H Member Since: Feb 8, 2020
4251 of 4,387

You've reached the maximum number of tries to upload your ID. 

I don't have verification in settings

 

HOW TO FIX IT !!

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4252 of 4,387

Hi Florent,

 

One of our team members will reach out to you directly via ticket and assist you further in uploading your ID. Thank you!

~ Joanne
Upwork
kumar_rakshith
Active Member
Kumar Member Since: Oct 3, 2017
4253 of 4,387

Hello Lena E
 I need help for Identity Verified badge can you please help. how can I get my Identity Verified Badge

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4254 of 4,387

Hi Kumar,

 

Currently, only earning freelancers are eligible/required to earn the “Identity Verified” badge. If you become eligible/required, we will notify you when you log into your Upwork account.

 

Thank you!

~ Bojan
Upwork
kumar_rakshith
Active Member
Kumar Member Since: Oct 3, 2017
4255 of 4,387
Thank you
philhest
Active Member
Phillip H Member Since: Mar 9, 2020
4256 of 4,387

I was told that my ID could not be authenticated. I'm not sure why. I was not given another opportunity to upload my ID.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
4257 of 4,387

HI Philiip, 

A member of the Customer Support Team will reach out to you to assist you further with your concern. 


~ Avery
Upwork
fc70ee37
Active Member
Nishadini D Member Since: Mar 14, 2020
4258 of 4,387

My NIC is not supported for identity verification. I need to contact a moderator

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4259 of 4,387

Hi Sarani,

 

Thanks for reaching out. I checked your account, and it looks like you have submitted your documents already. The team is currently reviewing the documents you submitted, and it may take 24 hours to complete. 

~ Joanne
Upwork
jleighs123
Active Member
Jennifer G Member Since: Mar 16, 2020
4260 of 4,387

The last time I was paid on Upwork was 2017. I have since remarried and my last name has changed. When that happened in 2017, I already notified Upwork through a support request (which I can still see in my request history), and all of my information was updated by the support person at that time. My name on Upwork since that time is my new legal name. Now Upwork settings is telling me my bank account and debit card don't match my Upwork name, but my Upwork name is correct, it hasn't changed in the last 2+ years. I just received two emails from Upwork asking me to go through the identity verification, and when I click either link, it says they're expired. It seems they have done away with actually opening a trouble ticket for support anymore. Can someone please help?

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