Sudip A wrote:
Can i still send the proposals and start working and earn even if i haven't got the identity verificaion mail?
Yes, you can. Please don't keep posting the same question over and over.
I was asked to do a video call to verify my identity. Maybe I'm not doing this right but I don't see a link on "Identity Verification" page whereby I can join a meeting.
I then tried to go into Google Meet directly and typed in "Upwork" to join a meeting but no one's there.
Please assist to let me know how I can do the video call. Thanks.
If the issue persists, please consider following up on your support ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place.
I currently signed up for upwork and tried verifying my id but a hold got placed on my account because it could not authenticate the ID i uploaded. what do i do?
It looks like you have exceeded the number of attempts to verify your location. A member of the Customer Support Team will reach out to you to assist you further.
I just successfully finished loading my ID and had an issue with the video call as the internet connection broke last night. So I do not think I complete the whole package of ID verification. How can I start a new video call? Please let me know it, thank you very much.
You can go to your Identity Verification page (Settings > Identity Verification) and click on the Start Chat button from there. Please make sure that you do not have a pop-up blocker on your browser so that you can initiate the chat with our verification team, and proceed with verifying your account.
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