Hi, I need some help. I signed up on this account using a nickname to be safe so I wouldn't get looked up on social media. But I can't connect my bank account. So I changed my name. And I need to verify my ID. Okay, I upload my ID but the way it works in my state is that I have to have my middle intital so the way my name is printed on my ID is last name, first name, middle inital. And the verification isn't working probably because of my middle initial. Is there a way to fix this??
I want to verify my Upwork account in my Government Id. But this is no option in my Account Dashboard. How I submit my Government ID? What can I do now? I also attached my profile setting page screenshot. I read some article that shows the profile setting has the option. But My profile Setting hasn't an option that I upload my Government ID For verification.
Thank For Help
I want to see if it's possible to continue the vertification process without a video call as I'm not that comfortable making one due to my equipment. I can provide my papers and other needed documents.
Thanks in advance.
If you are unable to pass the video verification call, your account will be placed on hold. The hold will prevent you from withdrawing earnings, submitting proposals to new jobs, accepting direct hires, or showing up in search results. Any active proposals that you have submitted will also be canceled. The hold will not affect your ability to work on existing contracts. Once you successfully pass the verification process, this hold will be removed.