Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, to keep all the information in one place so that our team can assist you more effectively.
Please note that freelancers that are required to verify but do not do so within 7 days of our notification will have their accounts placed on hold. The hold will prevent freelancers from withdrawing earnings, submitting proposals to new jobs, accepting direct hires, or showing up in search results. Any active proposals that have been submitted will also be canceled. The hold will not affect your ability to work on existing contracts. However, once you successfully pass the verification process, this hold will be removed.
Rest assusred, your account will not be closed. Please be patient for your name change request to be reviewed and once it's done our team will reach out to you with the results.
If you have any additional questions regarding your verification, you can follow up on your ticket with number 29921860.
I would like to clarify that once your name request is finished our team will be able to review your ID again. Thank you.
Welcome to Upwork!
I checked and it doesn't look like you are required to complete any verification at the moment. The team will let you know if there is a need for any verification in the future.
I have that message: "Verify your Identity by 10/15/2020 UTC to continue winning jobs on Upwork."
So, I sent my ID and additinal documents for verification for 4 days. But I have o message from upwork. and also İ still show warninng. Please help/say me to what I wait for ?
You will also need to complete the second step of your pending verification. To do this, go to Settings > Identity Verification > and click on the green button. Thank you.
I'm sorry to hear you're having trouble with the verification process. I'll pass this information to the team and I'll get back to you as soon as I have more information so we can further assist you.
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