Oct 16, 2020 02:32:14 AM by Halil P
Oct 14, 2020 07:29:08 AM by Aleksandar D
Hi Mizz,
Welcome to Upwork!
I checked and it doesn't look like you are required to complete any verification at the moment. The team will let you know if there is a need for any verification in the future.
Thank you.
Oct 16, 2020 02:32:14 AM by Halil P
Hi,
I have that message: "Verify your Identity by 10/15/2020 UTC to continue winning jobs on Upwork."
So, I sent my ID and additinal documents for verification for 4 days. But I have o message from upwork. and also İ still show warninng. Please help/say me to what I wait for ?
Thank you.
Oct 17, 2020 03:23:44 PM Edited Oct 17, 2020 03:29:26 PM by Abdullah A
Oct 18, 2020 03:16:11 PM by Luiggi R
Hi Abdullah,
Just wanted to let you know that one of our agents has followed up with you via a support ticket to assist you further.
Thank you for your patience.
Oct 18, 2020 10:49:09 PM by Adrian D
Hi Luiggi,
I'm having the same problem with visual verification as well. I've been trying to complete my web cam chat several times already but the "Timed out on waiting for agent to verify your identity" is all I get.
Would it be possible to get a support ticket to set up the chat? My ID document has already been verified by Upwork.
Thanks in advance,
Adrian
Oct 19, 2020 12:07:12 AM by Aleksandar D
Hi Adrian,
I shared your issue with the rest of our team and one of our agents already reached out to you directly via a support ticket to assist you further.
Thank you.
Nov 9, 2020 10:58:05 AM by Sherzod K
Hi Aleksandar,
I'm having problem with visual verification as well. I've been trying to complete my web cam chat several times already but the "Timed out on waiting for agent to verify your identity" is all I get.
My ID document has already been verified by Upwork.
Thanks in advance.
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