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Re: ID verfication

sdsnow86
Active Member
Sam S Member Since: Oct 21, 2020
2651 of 3,587

It shows the issue is solved. How should I proceed? I have open proposals and would like to resolve the issue before their is a hold placed on my account. Thank you for your assistance. 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2652 of 3,587

Hi Sam,

 

Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, to keep all the information in one place so that our team can assist you more effectively. 

 

Thank you.

~ Aleksandar
Untitled
sdsnow86
Active Member
Sam S Member Since: Oct 21, 2020
2653 of 3,587
I have received no contact from the support team, I am unable to rectify
this issue.
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2654 of 3,587

Hi Sam,

 

Our team has updated your existing ticket just recently. Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place.

 

Thank you!


~ Bojan
Untitled
c2e6d0f1
Active Member
Ilnur B Member Since: Oct 23, 2020
2655 of 3,587

Hello, I want to video verify my account

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2656 of 3,587

Ilnur B wrote:

Hello, I want to video verify my account


Unless you have been requested to do so, you can't.

 

parasdeepsingh
Active Member
Parasdeep S Member Since: Oct 24, 2020
2657 of 3,587

Hello Team,
I am not able to see Identity verification option to upload my ID and Video call verification under the "Settings" tab.

Please let me know when I will be able to verify my ID as I am new here.

Thanks

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2658 of 3,587

Hi Parasdeep,

 

I checked and it doesn't look like you are required to complete any verification at the moment. The team will let you know if there is a need for any verification in the future.

 

Thank you.

~ Aleksandar
Untitled
parasdeepsingh
Active Member
Parasdeep S Member Since: Oct 24, 2020
2659 of 3,587

Thanks for clearing my doubt

sdsnow86
Active Member
Sam S Member Since: Oct 21, 2020
2660 of 3,587
I. D. verification is being slowly rolled out to everyone, you will see a
notification when it is necessary for you to verify your identity
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