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Re: The Identity Verification option didn't show

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2871 of 4,321

Hi Haileeyesus,

 

I checked and it looks like you already got your ID badge! Please let us know if you need any further assistance.

 

Thanks!

~Andrea
Upwork
mercymesfin
Active Member
Betelhem M Member Since: Dec 1, 2020
2872 of 4,321

There is no Identity verification option in my account, How can I verify my Identity.

martina_plaschka
Community Guru
Martina P Member Since: Jul 11, 2018
2873 of 4,321

Betelhem M wrote:

There is no Identity verification option in my account, How can I verify my Identity.


You don't have to do anything until upwork asks you to. 

shahidmkhan69
Active Member
Shahid K Member Since: Dec 1, 2020
2874 of 4,321

Please help me with the verification for the badge.

 

https://www.upwork.com/ab/identity-verification/Screenshot 2020-12-01 at 11.45.51 PM.png

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2875 of 4,321

Hi Shahid,

 

At this time, only earning freelancers are eligible/required to earn the “Identity Verified” badge. If you become eligible/required, we will notify you when you log into your Upwork account.

 

Thank you!

~ Bojan
Upwork
musamaashraff
Active Member
Muhammad Usama A Member Since: Dec 1, 2020
2876 of 4,321

I have gave the site all the required permissions i.e. Notification, JavaScript, Cookies, Microphone, Web camera. Everytime I click Chat Now attached here as "chatnow.PNG" the page loads and do nothing, loaded page is also attached as "pageloaded.PNG". Don't know whats wrong If I click a link on this page it refreshes back to this page.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2877 of 4,321

Hi Muhammad Usama,

 

I'm sorry to hear you haven't been able to start the verification process. Could you please clear your cache and cookies or try using Firefox as a browser when you initiate it?

 

If the issue persists let us know.

 

Thank you!

~ Bojan
Upwork
musamaashraff
Active Member
Muhammad Usama A Member Since: Dec 1, 2020
2878 of 4,321

Cleared Caches and Cookies no success.

Tried Mozilla FireFox no success same issue (image attached as firefox.PNG)

 

 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2879 of 4,321

Hi Muhammad Usama,

 

We'll have one of our agents reach out to you directly to assist you with your verification process.

 

Thank you for your patience. 

~ Bojan
Upwork
musamaashraff
Active Member
Muhammad Usama A Member Since: Dec 1, 2020
2880 of 4,321

Thank You, will be looking forward toward it as I have only 6 days left to complete it Smiley Happy

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