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Re: Image verification

shahidmkhan69
Active Member
Shahid K Member Since: Dec 1, 2020
2871 of 4,097

Please help me with the verification for the badge.

 

https://www.upwork.com/ab/identity-verification/Screenshot 2020-12-01 at 11.45.51 PM.png

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2872 of 4,097

Hi Shahid,

 

At this time, only earning freelancers are eligible/required to earn the “Identity Verified” badge. If you become eligible/required, we will notify you when you log into your Upwork account.

 

Thank you!

~ Bojan
Upwork
musamaashraff
Active Member
Muhammad Usama A Member Since: Dec 1, 2020
2873 of 4,097

I have gave the site all the required permissions i.e. Notification, JavaScript, Cookies, Microphone, Web camera. Everytime I click Chat Now attached here as "chatnow.PNG" the page loads and do nothing, loaded page is also attached as "pageloaded.PNG". Don't know whats wrong If I click a link on this page it refreshes back to this page.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2874 of 4,097

Hi Muhammad Usama,

 

I'm sorry to hear you haven't been able to start the verification process. Could you please clear your cache and cookies or try using Firefox as a browser when you initiate it?

 

If the issue persists let us know.

 

Thank you!

~ Bojan
Upwork
musamaashraff
Active Member
Muhammad Usama A Member Since: Dec 1, 2020
2875 of 4,097

Cleared Caches and Cookies no success.

Tried Mozilla FireFox no success same issue (image attached as firefox.PNG)

 

 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2876 of 4,097

Hi Muhammad Usama,

 

We'll have one of our agents reach out to you directly to assist you with your verification process.

 

Thank you for your patience. 

~ Bojan
Upwork
musamaashraff
Active Member
Muhammad Usama A Member Since: Dec 1, 2020
2877 of 4,097

Thank You, will be looking forward toward it as I have only 6 days left to complete it Smiley Happy

8fc7d3f8
Active Member
Daniel K Member Since: Dec 1, 2020
2878 of 4,097
Hello. I've tried to put my face ID and it's saying that upwork is having technical issues. Tried multiple times from multiple devices.
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2879 of 4,097

Hi Daniel, 

Could you please try clearing your cache and cookies to see if the issue persists? 


~ Avery
Upwork
8fc7d3f8
Active Member
Daniel K Member Since: Dec 1, 2020
2880 of 4,097
I've done so but it's still not working
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