Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Image verification

8fc7d3f8
Active Member
Daniel K Member Since: Dec 1, 2020
2881 of 4,311
Hello. I've tried to put my face ID and it's saying that upwork is having technical issues. Tried multiple times from multiple devices.
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2882 of 4,311

Hi Daniel, 

Could you please try clearing your cache and cookies to see if the issue persists? 


~ Avery
Upwork
8fc7d3f8
Active Member
Daniel K Member Since: Dec 1, 2020
2883 of 4,311
I've done so but it's still not working
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2884 of 4,311

I'm sorry for the inconvenience this has caused you, Daniel.

 

I have let the team know about the issue you're experiencing and they will reach out to you to assist you further with your verification. 


~ Avery
Upwork
musamaashraff
Active Member
Muhammad Usama A Member Since: Dec 1, 2020
2885 of 4,311

Try stopping the page from further loading once you have reached your required link, I did and it worked for me Smiley Happy

 

Hope this helps you Smiley Happy

i_yevpak
Active Member
Ivan Y Member Since: Apr 1, 2020
2886 of 4,311

Can somebody help me to solve this situation?

I'm trying to look at my active requests on support.upwork.com it keeps redirecting me to the main page.

Thanks.

 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2887 of 4,311

Hi Ivan,

 

Could you please try clearing your cache and cookies or logging in with another browser to view your requests/tickets? If you`re still being directed back to your job feed, let me know. Thank you.

~ Goran
Upwork
i_yevpak
Active Member
Ivan Y Member Since: Apr 1, 2020
2888 of 4,311

I`m cleared my cache and cookies and try logging in with another browser. Nothing helps.

i_yevpak
Active Member
Ivan Y Member Since: Apr 1, 2020
2889 of 4,311

error in console

Access to XMLHttpRequest at 'https://www.upwork.com/api/v3/oauth2/token' from origin 'https://support.upwork.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2890 of 4,311

Thank you for the details, Ivan,

 

One of our team members will reach out to you via ticket/email as soon as possible and assist you further with your account. Thank you.

~ Goran
Upwork
TOP KUDOED MEMBERS